Bike Mechanic (f/m/d) - Berlin

CYCLE; Dortmund; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A dynamic mobility startup in Dortmund is seeking a Service Technician to maintain e-bikes and ensure customer satisfaction. Responsibilities include conducting regular maintenance checks, identifying faults, managing spare parts, and engaging with customers. Applicants should have experience or interest in bicycles or e-bikes, strong communication skills, and a Class B driver's license. The role offers an exciting work environment and fair conditions, including 28 vacation days and a monthly voucher for various services.

Leistungen

Exciting industry experience

Attractive salary

€50 HR-Mony voucher per month

28 vacation days per year

International team atmosphere

Qualifikationen

• Have you ever worked on bicycles or e-bikes either professionally or as a hobby?
• You can explain complex technical issues in a simple way.
• You are solution-oriented and maintain composure under pressure.
• You can organize repairs efficiently.

Aufgaben

• Take care of e-bikes and perform regular maintenance checks.
• Identify and rectify faults in e-bikes.
• Manage spare parts and keep track of inventory.
• Engage with customers to ensure satisfaction.

Kenntnisse

Experience with bicycles or e-bikes

Strong communication skills

Service orientation

Organizational talent

Fluency in English or German

Ausbildung

A class B driver’s licence

Jobbeschreibung

About Us

At CYCLE, we’re redefining urban mobility for the people who keep cities moving: couriers, riders, and delivery pros. Our e‑bike subscription service combines durable vehicles, fast repairs, and real support, everything riders need to stay on the road. From Berlin to London, Vienna to Amsterdam, we operate in 200+ cities across Europe, providing thousands of riders with bikes built for work, not for show. Our mission is simple: make last‑mile delivery more reliable, affordable, and sustainable, one ride at a time. With every bike we deploy, we’re helping build the backbone of smarter, greener cities. Join us on the journey to the future – move sustainably, efficiently & swiftly!

Your Mission

• E‑bike maintenance: you take care of our e‑bikes and ensure that they are always in good shape. Regular checks are part of your daily routine.
• Finding and rectifying faults: with your trained eye you quickly recognize where the problem is and share your knowledge with your colleagues.
• Spare parts under control: you keep track of our spare parts warehouse and reorder what is needed so you are prepared for all eventualities.
• Your own fleet: you take responsibility for a group of e‑bikes – from the first inspection to the last screw.
• On the road for CYCLE: every now and then you’ll go out to our partners to look after the e‑bikes directly on site.
• Customer contact: you listen to our customers and actively ask whether they are satisfied with our service. Your goal: happy customers!

Your Skills And Qualifications

• Experience: have you ever worked on bicycles or e‑bikes? Great! Whether professionally or as a hobby – the main thing is that you know your way around a bit. Experience in electronics, mechanics or similar areas is great, but not a must.
• Bicycle fan: you not only like bicycles and e‑bikes for riding, but also find it exciting to learn how they work and how to repair them.
• Strong communication skills: you can explain complex technical issues in a simple and understandable way and enjoy approaching people.
• Service orientation: customer service is in your blood. You are solution‑oriented and keep a cool head even in stressful situations.
• Organizational talent: you keep track of upcoming repairs and can set priorities wisely.
• Language: you are fluent in English or German. If you can do both – all the better!
• A class B driver’s licence is a must.

Don’t panic if you can’t check off all the points! Apply to us anyway. We’ll be happy to take a look at what you bring to the table and how you might fit into our team.

What You Can Expect From Us

• Exciting Industry: you’ll work in the dynamic world of mobility – a constantly evolving field.
• Real Impact: your work makes life easier and better for many bike couriers.
• Immediate Responsibility: start making an impact right away and implement your own ideas. No boredom here!
• Future Shaper: as part of our growing startup, you’ll help shape tomorrow’s mobility.
• International Team: work with motivated colleagues from around the world. We value teamwork.
• Strong Network: you’re never alone – our experienced mechanics are always there to support you.
• Fair Conditions: we offer an attractive salary, modern equipment, and 28 vacation days per year.
• A €50 HR‑Mony voucher per month you can use for options such as Urban Sports Club, IKEA, or Spotify to make everyday life a bit easier (and more fun).

Diversity

CYCLE values diversity and is an equal‑opportunity employer, providing a safe and inclusive space for everyone. No matter your gender, gender identity, age, disability, body size, race, religion, sexual orientation, or nationality, we would love to receive your application! If there is anything we can do to make your recruiting process more comfortable or accessible, please don’t hesitate to let us know in advance.

Service Technician Czech Republic/Slovakia