Beauty Consultant (m/f/d)

Heinemann Asia Pacific Pte Ltd; Düsseldorf; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Job-Bike-Leasing

Extensive onboarding

Job summary

Heinemann Asia Pacific Pte Ltd is looking for a Beauty Consultant at Düsseldorf Airport. You will engage with international customers, providing expert product knowledge, personalized advice, and exceptional service.

The ideal candidate will have sales experience, strong communication skills, and fluency in German and English. The role involves participating in product training and working flexible shifts to create memorable shopping experiences.

Attractive employee discounts and extensive onboarding make this an exciting opportunity.

Qualifications

• Practical experience in sales or a customer-oriented environment.
• Very good German and English skills.
• Enjoyment in interacting with customers from diverse backgrounds.
• A team-player mentality with strong communication skills.
• Strong focus on achieving goals in a fast-paced environment.
• Scheduling flexibility for various shifts.

Responsibilities

• Proactively approach and engage with travelers to inspire product purchases.
• Ensure high-quality product presentation and customer service.
• Convert travelers into loyal customers through effective engagement.
• Handle checkout processes accurately and respectfully.
• Participate in product trainings to stay updated on trends.
• Contribute positively to team dynamics and shared success.

Skills

Sales experience

Product knowledge in perfume & cosmetics

German fluency

English fluency

Customer service orientation

Team player

Strong communication skills

Job description

We offer an exceptional shopping experience for travelers everywhere. In more than 340 duty‑free shops around the globe, our customers will find a remarkable product range that fulfils and exceeds their every wish and expectation. We benefit not only from 140 years of retail experience, but also from the dedication and passion of our staff. From Hamburg to Sydney and beyond – they know how to keep customers happy and inspired with comprehensive product knowledge and extraordinary service. Join our team and discover what we can achieve together.

For our location at Düsseldorf Airport we are recruiting a

Beauty Consultant (m/f/d)

Your new job includes

As a member of our family‑run company, you will inspire our international customers with your excellent product knowledge, expert advice, and warm hospitality. As a Beauty Consultant in our Heinemann Duty Free Shop, you will

• approach travelers proactively, openly, and with a smile, identify their needs, and inspire them with our high‑quality product ranges to drive sales for the brand you represent
• ensure perfect product presentation with passion and attention to detail, turning every purchase into an unforgettable shopping experience through your dedicated advice and attentive service
• turn travelers into loyal customers by convincing them of Heinemann and our customer program
• be responsible for the correct and careful handling of checkout processes
• regularly participate in product trainings to continuously expand your expertise in our assortments and to know tomorrow’s trends today
• live our Heinemann culture, contribute personally and professionally to your team, share your knowledge, and drive collective success

What you should bring along

• Practical experience in sales or a customer‑oriented environment, product knowledge in the field of perfume & cosmetics, and ideally experience with luxury brands
• Very good German and English skills, ideally complemented by another foreign language
• Genuine enjoyment in interacting with customers and colleagues of diverse nationalities, a natural service orientation, and a talent for creating unforgettable shopping moments
• A strong team‑player mentality as well as strengths in communication and sales – especially the ability to understand and meet customer needs through active listening
• A clear focus on achieving your goals – even in a dynamic and fast‑paced environment – and an awareness of your own scope for independent action
• high scheduling flexibility regarding early, late, and weekend shifts

What you can be excited about

Extensive onboarding

Attractive employee discounts

Job‑Bike‑Leasing

Are you interested? Good! Apply via the "Apply now" button stating your earliest possible starting date. If you have any questions, please do not hesitate to contact Julia Fährmann at [e-mail]. We welcome all people, regardless of age, ethnicity, nationality, gender identity, religion, ideology, sexual orientation, social background or disability.