Associate Product Manager, Salesforce (6-7 months Maternity Cover) (all genders)

Lightspeed Commerce, Inc.; Berlin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Health & Wellness Credit

Mental Health Support

People Experience

Volunteer time off

Job summary

Lightspeed Commerce, Inc. is seeking an Associate Product Manager, Salesforce (6-7 months maternity cover) to join our Global Information Systems Team.

You will translate business needs into actionable direction and work closely with development as the voice of the business. Responsibilities include building relationships, roadmapping, documenting processes, optimizing workflows, and guiding agile development from sprint planning to release.

Qualifications

• 1-2 years of demonstrated Product Management, Project Management and/or Business Analysis experience in SaaS implementations.
• Translate between business and technical stakeholders.
• Intermediate knowledge of standard Salesforce features.
• Proven success managing complex projects across multiple functional groups.
• Usage of Agile Methodologies such as scrum.
• Salesforce and Scrum Master certification preferred.

Responsibilities

• Build trusted relationships and manage stakeholders.
• Product roadmapping & feature prioritization.
• Document business processes, requirements, scenarios, pain points.
• Develop new business processes and identify optimization opportunities.
• Analyze and propose solutions to improve business performance.
• Translate requirements for technical teams and clarify issues during development.
• Manage the agile development process including sprint and release planning and UAT.
• Lead change management with training materials and launch plans.
• Collaborate cross-functionally with product, technology, data, Go-To-Market teams.
• Contribute to the IS Product Management Practice and continuous improvement.

Skills

Stakeholder management

Salesforce features

Agile / Scrum

Product management

Tools

Salesforce

Scrum

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well... you might just be in the right place!

We're looking for an Associate Product Manager, Salesforce (6-7 months Maternity Cover) to join our Global Information Systems Team. You will be responsible for leveraging best practices, understanding internal customer needs, translating them into clear, actionable direction and working hand-in-hand with development as the voice of the business.

What you’ll be doing:

• Building trusted relationships and managing stakeholders;
• Product roadmapping & feature prioritization;
• Understanding and documenting business processes, requirements, scenarios, pain points;
• Facilitating in developing new business processes and identifying areas for optimization;
• Analyze and propose new solutions to improve business performance;
• Translating business requirements into instructions for technical teams to execute, and clarifying any issues throughout the development process;
• Managing the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies;
• Change management, including the development of training materials, communication plans, launch schedules;
• Cross-functional collaboration with various product & technology teams, corporate data, Go-To-Market;
• Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.

What you need to bring:

We're a team of 100+ people located all over the globe (Canada, USA, EMEA, APAC). Our team is responsible for ensuring everyone across the organization has the tools and systems in place to effectively do their jobs.

We're looking for a candidate who has experience with the following:

• 1-2 years of demonstrated Product Management, Project Management and/or Business Analysis experience in SaaS implementations;
• An impressive ability to translate between business and technical stakeholders
• Intermediate knowledge of standard Salesforce features;
• Proven success managing complex projects across multiple functional groups;
• Usage of Agile Methodologies such as scrum;
• Proven ability to drive decisions, positively influence other team members, and thrive in an entrepreneurial environment;
• Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects;
• Demonstrated abilities in leading design workshops, proposing solutions and building corresponding artifacts;
• Salesforce and Scrum Master certification preferred.

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that's creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• Time off to volunteer and give back to your community

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.