(Associate) Product Manager, Risk UI

Delivery Hero; Berlin; Hybrid; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

27 days holiday

1.000 € Educational Budget

Health Checkups

Employee Share Purchase Plan

Digital Meal Vouchers

Zusammenfassung

Join Delivery Hero as an Associate Product Manager in Berlin. Focus on enhancing the internal Risk UI used for fraud prevention, collaborating with diverse teams to develop solutions for risk management. This mid-senior level position demands analytical and user-centered design skills in a dynamic environment.

Qualifikationen

• 1-3 years of experience in product management or related field.
• Understanding of UX research and user-centered design.
• Analytical mindset with interest in fraud prevention.

Aufgaben

• Develop and enhance the internal Risk UI for fraud prevention.
• Collaborate with cross-functional teams to define feature requirements.
• Engage in user-centered problem solving and decision-making.

Kenntnisse

Analytical skills

User-centered design

Communication skills

Jobbeschreibung

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As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are looking for an (Associate) Product Manager to join our Anti-Fraud team, initially focusing on the development and enhancement of our internal Risk UI. This user interface is a critical tool used daily by our fraud prevention and risk management teams across Delivery Hero brands to investigate and mitigate risk. You will work closely with engineering, UX design, data analysts, and fraud operations teams. You will contribute to the product roadmap for our Risk UI, ensuring it effectively supports our fraud prevention efforts across 70+ countries by deeply understanding user workflows, fraud patterns, and leveraging data insights.

• You will collaborate with engineers, UX designers, data analysts, and other product managers, engage with internal stakeholders and users, and translate their needs to effective UI solutions.
• Your scope will focus on understanding the needs of our internal Risk UI users, defining requirements for new features and improvements, and working with an engineering team to deliver these. You will contribute to the vision and strategy for the Risk UI, ensuring it remains a powerful and user-friendly tool.
• You will engage in user-centered problem solving, contribute to pragmatic decision-making and prioritization and take ownership of specific features and improvements from ideation through to launch and iteration.
• You will become an expert on how our internal teams address various fraud types such as payment fraud, refund abuse and promotion abuse. This role offers a unique opportunity to grow your expertise in the fraud prevention domain, with potential to expand your focus beyond the UI over time.
  
  

Qualifications

Your heroic skills

• 1-3 years of experience in product management, product ownership, UX research, data analysis, or a closely related product-adjacent role with a strong data and user focus.
• Understanding of UX research and user-centered design, paired with an ability to understand and represent complex data effectively through an interface.
• Ability to visualise your ideas in sketches and diagrams.
• Experience in fraud prevention is a plus but not a requirement.
• Understanding of agile software development practices and comfort in discussing requirements and UI/UX trade-offs with engineering teams.
• An analytical and problem-solving mindset, with a keen interest in leveraging data to understand user behavior, identify operational inefficiencies, and improve the tooling and the underlying fraud detection logic.
• Eagerness to learn about fraud prevention strategies and related concepts (e.g. machine learning and real-time decision making systems), with the ambition to grow into a broader product management role within the risk domain.
• Excellent spoken and written communication skills and the ability to align people from different backgrounds towards a common goal.
• Ability to contribute to prioritization discussions and manage your tasks effectively, with good organisational skills.
  
  

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
  
  

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Product Management

• Industries

  Software Development and IT Services and IT Consulting

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