Associate Jama Process & Application Specialist

Ambu; Augsburg; On-site; EUR 65,000 - 97,000; Full time

Job summary

Ambu is seeking a hands-on Jama Process & Application Specialist to help our development teams use Jama Connect efficiently, consistently, and compliantly. You will work with the Jama Business Process Owner and IT to translate project needs into scalable solutions within governance guardrails.

You will support projects from setup through design transfer, improve business processes, and provide day-to-day user support, training, and coaching across international teams in a medical-device

Qualifications

• Degree in Engineering, Life Sciences, Quality Management, Test & Verification in MedTech or equivalent.
• Experience with requirements and test management, design controls, or RM/ALM tools; Jama Connect is a strong plus.
• Experience in regulated product development in medical devices, pharma, or healthcare.
• Good understanding of quality systems, computerised system validation, and controlled configuration changes.
• Strong problem-solving mindset and attention to detail; able to translate project needs into scalable solutions.
• Fluent in English, with strong written and verbal communication skills.

Responsibilities

• Improve and maintain Jama Connect business processes within the approved governance framework and validated configuration baseline.
• Provide hands-on project support from setup through design transfer, including requirements structures, test frameworks, baselines, reviews, and traceability.
• Support requirements quality checks, suspect-link analysis, verification status reporting, and preparation of design-control evidence.
• Prepare and execute software validation test cases, document results, and maintain validation evidence.
• Provide day-to-day user support, onboarding, training, and coaching.
• Assess improvement needs, develop solution options for configurations and reports, and implement changes in Sandbox.
• Plan, estimate, and record R&D project work against relevant innovation projects or work packages.

Skills

Requirements management

Test management

Design controls

English proficiency

Education

Engineering

Life Sciences

Quality Management

Tools

Jama Connect

Job description

Do you want to help development teams manage requirements, tests, and traceability more effectively? Are you eager to combine application expertise with hands-on project support in an international medical-device environment? And do you thrive in a collaborative role where quality, consistency, and compliance matter?

Ambu is currently looking for a hands-on Jama Process & Application Specialist to help our development teams use Jama Connect efficiently, consistently, and compliantly. Working closely with the Jama Business Process Owner, the Jama System Owner in IT, R&D projects, and Quality, you will combine application expertise with direct project support.

In this role, you will support projects from initial setup through design transfer, improve approved business processes, and help users get the most from Jama Connect. You will thrive if you enjoy solving practical problems, translating project needs into scalable solutions, and taking ownership within clearly defined governance and validation guardrails.

Key Responsibilities

• Improve and maintain Jama Connect business processes within the approved governance framework and validated configuration baseline.
• Provide hands-on project support from setup through design transfer, including requirements structures, product and component test frameworks, baselines, reviews, and traceability.
• Support requirements quality checks, suspect-link analysis, verification status reporting, and the preparation of design-control evidence.
• Prepare and execute software validation test cases, document results, and maintain the validation evidence assigned to you.
• Provide day-to-day user support, troubleshooting, onboarding, training, and coaching.
• Assess improvement needs, develop solution options for configurations, reports, and related functionality, and implement approved changes in the Sandbox environment.
• Plan, estimate, and record R&D project-specific work against the relevant innovation projects or work packages, where applicable.

Skills and experience can be gained in many different ways, and we understand that the ideal candidate cannot be fully defined on paper. However, you are likely to succeed in this position if you bring many of the following qualifications:

Qualifications

• A completed degree in Engineering, Life Sciences, Quality Management, Test & Verification in MedTech, or comparable practical experience.
• Experience with requirements and test management, design controls, or RM/ALM tools; experience with Jama Connect would be a strong advantage.
• Experience in a regulated product-development environment, preferably within medical devices, pharmaceuticals, or healthcare.
• A good understanding of quality systems, computerised system validation, and controlled configuration changes.
• A practical problem-solving mindset, strong attention to detail, and the ability to translate project needs into scalable solutions.
• Strong collaboration and communication skills, together with professional proficiency in written and spoken English.

How The Role Works

The Jama Business Process Owner is responsible for the global process, governance, roadmap, priorities, and compliance approach, while the Jama System Owner is responsible for the application, maintenance, and security. Within these guardrails, you will take responsibility for operational implementation, application support, validation execution, and hands-on contributions to development projects.

Why Join Ambu?

Your work will directly improve how development teams manage requirements, tests, and traceability. You will have the opportunity to solve real project challenges while building reusable solutions across projects and sites in an international medical-device environment.

By joining Ambu, you will become part of an international organisation with a strong culture of collaboration, quality, and continuous improvement.

Ambu – A Visionary and International Workplace Where Your Efforts Matter

Ambu is a company with ambitious growth targets and a strong commitment to innovation. We achieve our goals through interdisciplinary collaboration between motivated and highly skilled employees across the globe.

Your contributions will have a direct impact on the products we develop and the patients and healthcare professionals who use them every day. By joining Ambu, you will become part of an international organization with an informal working environment, short decision-making processes, and a strong culture of teamwork.

• We offer excellent opportunities for professional and personal development, exciting technical challenges, and a comprehensive range of employee benefits.