Assistant Manager m/w/d - Dreilander Galerie, Hollister

Abercrombie & Fitch Co.; Weil am Rhein; On-site; EUR 30,000 - 40,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager in Weil am Rhein, Germany. The role blends business strategy with creativity and people management. Responsibilities include overseeing store operations, managing staff, training non-management personnel, and ensuring top-tier customer service. The Assistant Manager will also build visual displays and analyze sales reports. This position offers growth opportunities within the organization, aligning with a promote-from-within philosophy.

Qualifications

• Proven ability to drive sales through superior customer service and operational efficiency.
• Experience in supervising staff and managing store operations.
• Strong product knowledge and brand awareness.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Train and develop the non-management staff.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.