ASI Manager

Leidos; Stuttgart; Vor Ort; EUR 44.000 - 79.000; Vollzeit

Zusammenfassung

Leidos in Stuttgart, Germany, seeks an ASI Manager / Network Monitoring Analyst to provide Authorized Service Interruption management for DISA Europe/USEUCOM. The role operates in a high-tempo environment, delivering situational awareness during planned or unplanned maintenance to ensure mission readiness.

Responsibilities include monitoring service interruptions, risk assessment for maintenance windows, conducting root cause analysis, and briefing senior leaders.

Qualifikationen

• Active DoD Secret Clearance with ability to obtain TS/SCI.
• Bachelor's degree in a relevant technical discipline and 2 years of related experience.
• 4+ years of related experience; DoD IAT/IAM Level III certification accepted in lieu of degree.

Aufgaben

• Monitor, track, and report service interruptions across USEUCOM AOR and USEUCOM HQs.
• Assess risk levels for maintenance windows and guide approvals/denials; prioritize ASIs.
• Conduct root cause analyses and identify trends affecting mission readiness.
• Brief senior DISA Europe leadership and cross-functional teams.
• Prepare concise reports and briefings for senior staff.
• Track high-interest ASI items and manage numerous information requests monthly.
• Maintain ASI data entry in systems like ITSM, WWOLS, ServiceNow, and GVS.

Kenntnisse

DoD Secret Clearance

Independent judgment

Communication skills

Report writing

Network Operations

Ausbildung

Bachelor's degree in a relevant technical discipline

4+ years of related experience (certs accepted in lieu of degree)

Tools

ITSM

WWOLS

ServiceNow

GVS

SharePoint

Teams

Jobbeschreibung

Description

The Digital Group at Leidos currently has an opening for an ASI Manager / Network Monitoring Analyst. This position will provide Authorized Service Interruption (ASI) Management for DISA Europe/USEUCOM AOR at Patch Barracks, Stuttgart, Germany. This person will operate within a high-tempo, mission-critical environment, providing situational awareness of ASI whenever shared systems, equipment, servers, applications, or services are required to be down to accomplish either a short notice (uncoordinated) or pre-planned (coordinated) maintenance activity, supporting real-time operational readiness for USEUCOM.

Description

The Digital Group at Leidos currently has an opening for an ASI Manager / Network Monitoring Analyst. This position will provide Authorized Service Interruption (ASI) Management for DISA Europe/USEUCOM AOR at Patch Barracks, Stuttgart, Germany. This person will operate within a high-tempo, mission-critical environment, providing situational awareness of ASI whenever shared systems, equipment, servers, applications, or services are required to be down to accomplish either a short notice (uncoordinated) or pre-planned (coordinated) maintenance activity, supporting real-time operational readiness for USEUCOM.

Primary Responsibilities

• Monitor, track, and report throughout USEUCOM AOR and USEUCOM HQs on items such as system reboots, facility power events, software updates, implementation of security patches, hardware upgrades/replacements, cable repairs/upgrades, routine preventive maintenance, or other similar activity that will result in a service interruption.
• Determine risk levels associated with proposed maintenance windows and recommend approval or denial; prioritize conflicting ASIs and guide escalation pathways when issues cannot be resolved at the working level.
• Conduct root cause analysis for repeat ASI-related issues and interpret operational data to identify trends impacting mission readiness.
• Conduct senior-level executive briefings; engage directly with senior DISA Europe leadership, mission partners, and cross-functional technical teams.
• Prepare DISA USEUCOM DNC priority/high interest ASI presentations or DISA's Morning Operational Brief; develop clear, concise, and technically accurate reports and briefings for general officers and senior staff.
• Track and report on high interest ASI items, fielding an average of 150 informational requests per month.
• Review ASI portal inputs and analyze the potential impacts of local/Enterprise scheduled and unscheduled events; assess potential impacts to critical infrastructure and assets supporting assigned missions, and report results of the analysis and assessment.
• Maintain situational awareness for DISA EUR Leadership through monitoring, directing, coordinating, and de-conflicting DISA coordinated maintenance actions; serve as the senior coordination point for ASI actions within the USEUCOM AOR, providing guidance to technicians and analysts during maintenance coordination or service interruptions.
• Coordinate Periods of Non-Disruption (POND) impacting the USEUCOM area of operations based on risk assessments and desired end-states; coordinate conflict resolution and elevate issues that cannot be resolved or de-conflicted to the DISA EUR Battle Captain.
• Ensure accurate and timely data entry, validation, and reconciliation within ASI-related systems such as ITSM, WWOLS, ServiceNow, and GVS.

Basic Qualifications

• Active DoD Secret Clearance with ability to obtain TS/SCI
• Bachelor's degree in a relevant technical discipline and 2 years of overall related experience
• 4+ years of additional related experience and a DoD IAT/IAM Level III certification is accepted in lieu of a degree
• Network Operations/Incident Management experience
• Demonstrated ability to exercise independent judgment in assessing operational risk and recommending courses of action
• Good oral and written communication skills
• Ability to write reports free of spelling and grammatical errors
• Ability to work days, swings, or weekend coverage if operational mission requirements exist
• Experience with Microsoft Office (Excel, Word, Outlook, PowerPoint, & SharePoint)

Preferred Qualifications

• Knowledge of the ASI process across all DISA services, including transport, application, and service
• Familiarity with system applications used to perform this function: ITSM, Teams, SharePoint, Global Video System (GVS), World-Wide Online System (WWOLS), ServiceNow

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $50,700.00 - $91,650.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay And Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [e-mail].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.