Army TAP Financial Counselor

CALIBRE Systems, Inc.; Grafenwöhr; On-site; EUR 52,000 - 72,000; Full time

Job summary

CALIBRE, a mission-focused solution provider, seeks a Transition Counselor to support the Army Transition Assistance Program (TAP). You’ll guide Soldiers and eligible clients through counseling, ITA planning, and service delivery from enrollment to Capstone completion, ensuring readiness for civilian pathways.

You will develop Individual Transition Plans, facilitate group instructions, and coordinate with VA, DOL, educational institutions, and community partners to ensure comprehensive

Qualifications

• Experience in case management and counseling
• Strong interpersonal and group instruction skills
• Familiarity with government or military transition programs preferred
• Customer service mindset with stakeholder coordination abilities

Responsibilities

• Conduct initial counseling sessions and assess transition readiness.
• Develop and update Individual Transition Plans aligned with employment, education, and training goals.
• Deliver counseling, workshops, and briefings using approved curricula.
• Maintain ongoing case management from enrollment to Capstone completion.
• Coordinate referrals to VA, DoD, education resources, and community services.
• Document services, milestones, and follow-on actions accurately and on time.
• Support intake, logistics, attendance tracking, and data collection.
• Participate in QA, training, and outreach activities as required.

Job description

CALIBRE is an employee-owned mission focused solutions and digital transformation company supporting clients across defense, federal, and commercial markets. Through innovative services, data-driven solutions, and deep domain expertise, CALIBRE helps organizations solve complex challenges, improve operational performance, and achieve mission success. Our employee-owners are committed to delivering exceptional value while fostering a culture of collaboration, accountability, professional growth, and service excellence.

CALIBRE is seeking a Transition Counselor to support the Army Transition Assistance Program (TAP). The Transition Counselor serves as a trusted advisor and primary case manager for transitioning Soldiers and eligible clients, providing individualized counseling, group instruction, and comprehensive transition support throughout the military-to-civilian transition process. This position plays a critical role in helping clients successfully prepare for post-military employment, education, entrepreneurship, vocational training, and other career pathways.

The successful candidate will guide participants from initial counseling through Capstone validation, helping them develop and execute Individual Transition Plans (ITPs), complete Career Readiness Standards (CRS), and access available resources and support services. The Transition Counselor must be skilled in case management, adult learning, counseling, customer service, and stakeholder coordination while ensuring compliance with Army TAP policies and contractual requirements.

Summary

The Transition Counselor provides individualized counseling, group instruction, and lifecycle case management to transitioning Soldiers and eligible clients. This position serves as the primary case manager from enrollment through transition completion, helping participants achieve transition readiness, meet Career Readiness Standards, and access resources necessary for long-term success.

Key Responsibilities

• Conduct initial counseling sessions, assess transition readiness, interpret assessment results, and assign appropriate service tiers in accordance with Army TAP requirements.
• Assist clients in developing, updating, and executing Individual Transition Plans aligned with employment, education, entrepreneurship, vocational training, and personal goals.
• Deliver individual counseling, classroom instruction, workshops, briefings, and virtual services using Government-approved curriculum and instructional materials.
• Maintain continuous case management engagement and required follow-up throughout the transition process, from enrollment through Capstone completion.
• Guide clients in completing Career Readiness Standards and required documentation, including DD Form 2648 and associated records.
• Schedule and reschedule appointments, conduct client follow-up activities, identify participation barriers, and coordinate appropriate interventions.
• Document all services, assessments, milestones, referrals, warm handovers, and follow-on actions accurately and within established timelines.
• Coordinate referrals and warm handovers to the Department of Veterans Affairs, Department of Labor, educational institutions, employment resources, community organizations, and other support agencies.
• Support intake, registration, classroom logistics, attendance tracking, records management, participant surveys, and other administrative functions.
• Participate in quality assurance reviews, staff training, reporting activities, outreach initiatives, mobile support efforts, and surge coverage assignments as required.