Area Manager

StudySmarter; Kaiserslautern; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

StudySmarter is looking for an Area Manager to oversee operations and ensure a high level of service for our customers. Your responsibilities will include leading a team while maintaining safety standards and optimizing work processes. You will analyze performance data and implement improvements across shifts to meet customer demand.

The ideal candidate will have a Bachelor's degree, experience in managing teams, and be fluent in both English and German. This position is based in Kaiserslautern, Germany.

Qualifikationen

• Experience leading and managing a team.
• Experience working with multiple groups of stakeholders.
• Fluency in English and German is required.

Aufgaben

• Promote a culture of safety and wellbeing.
• Lead and support a team while handling administrative tasks.
• Analyse performance and suggest process improvements.

Kenntnisse

Team Leadership

Stakeholder Management

Data Analysis

Safety Compliance

Process Improvement

Communication in English

Communication in German

Ausbildung

Bachelor's degree or above

Currently studying in logistics, business administration, economics, or engineering

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Jobbeschreibung

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift proses

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

BASIC QUALIFICATIONS

• Experience leading and managing a team
• Experience working with multiple groups of stakeholders
• Bachelor's degree or above
• Fluency, both written and spoken, in two of the following languages: English, German, Arabic

PREFERRED QUALIFICATIONS

• Experience with data analysis
• Experience in warehouse operations and logistics or equivalent
• Experience with MS Office (Word, Excel, PowerPoint, and Outlook)
• Current studies or a recently obtained Bachelor’s or Master’s degree in logistics, business administration/economics, engineering, or a comparable field of study

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salary: EUR 45000 - 65000 per year