AI Deployment Manager - San Francisco

Openai; Deutschland; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

OpenAI is seeking an AI Deployment Manager to enhance customer adoption of its product suite. This role involves designing technical enablement experiences and delivering impactful training for various audiences to ensure efficient use of OpenAI’s solutions including ChatGPT Enterprise and Codex.

Located in Germany, the role offers a hybrid work model with opportunities to engage with clients across multiple domains including tech, government, and education.

Qualifikationen

• Deep technical fluency in OpenAI products.
• Experience designing and leading training sessions.
• Ability to translate technical features into customer outcomes.

Aufgaben

• Own technical enablement of OpenAI products.
• Lead customer training across the full lifecycle.
• Design and deliver high-impact training engagements.

Kenntnisse

Technical enablement

Instructional design

Customer advisory

Training delivery

Jobbeschreibung

About the Team

OpenAI’s AI Deployment Manager team partners with the world’s most ambitious organizations to help them turn cutting‑edge AI capabilities into everyday impact. We specialize in technical enablement and adoption, guiding customers through how to effectively use OpenAI’s products across teams, workflows, and stages of maturity.

Our work spans structured workshops, technical enablement, and adoption programs that help customers move from initial exposure to confident, scalable use. We work closely with Sales, AI Success Engineers, Solutions Engineering, and Product to ensure customers are not only enabled, but set up for long‑term success as OpenAI’s platform evolves.

Our customers range from fast‑growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to ensure that AI benefits the way people work, build, and innovate. This role sits at the center of that mission.

About the Role

The AI Deployment Manager role is a specialist post‑sales enablement role focused on delivering high‑impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.

This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands‑on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real‑world contexts.

Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes.

This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the technical enablement of OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities, helping define effective enablement patterns that support adoption across customer segments.
• Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long‑term adoption.
• Design and deliver high‑impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands‑on workshops for audiences ranging from senior leaders to work