After Sales Commercial Analyst (m/f/d)

ENERCON; Aurich; Hybrid; EUR 50.000 - 65.000; Vollzeit

Zusammenfassung

A leading wind power company in Aurich is looking for an After Sales Commercial Analyst to enhance service efficiency by managing KPIs and the service contract pipeline. You will leverage data insights to drive decisions, support regional teams, and ensure timely invoicing. Ideal candidates should have a relevant degree and 1–3 years of commercial experience. The position offers flexible remote work and excellent career development opportunities in the sustainable energy sector.

Leistungen

Flexible working hours

30 vacation days per year

Company health management

Internal training opportunities

Close mentoring for career start

Qualifikationen

• 1–3 years of experience in Commercial Operations, After Sales, or Finance/Analytics.
• Strong analytical capabilities with high attention to detail.
• Excellent communication and stakeholder-coordination skills.

Aufgaben

• Maintain and develop global After-Sales KPI dashboards.
• Manage service contract pipeline including forecasts and renewals.
• Monitor overdue items and DSO performance.

Kenntnisse

Analytical capabilities

Stakeholder coordination

Fluent in English

Proficiency with CRM systems

Ausbildung

Bachelor’s degree in Business, Engineering, Economics, Data/Analytics

Tools

Salesforce

SAP

Excel

Power BI

Tableau

Jobbeschreibung

Overview

ENERCON has been one of the technology leaders in the wind power sector for 40 years. As the first manufacturer of wind turbines, the company used a gearless drive concept that is a characteristic of all ENERCON wind turbines. ENERCON is also at the forefront in other areas, such as rotor blade design, control technology, grid connection technology, and with its wide range of technological new developments, proves its innovative strength time and again.

After Sales Commercial Analyst (m/f/d)

You keep After Sales running smoothly: you keep KPIs and the service‑contract pipeline accurate, prepare forecasts and insights, monitor overdues/DSO, and ensure timely invoicing with clear coordination across regions. Your purpose is to turn data into decisions and processes into results, improving performance, reducing friction, and securing sustainable revenue in the service business.

Your tasks

• Maintain and further develop global After‑Sales KPI dashboards, and prepare regular analysis packs with clear action recommendations
• Manage and update the service contract pipeline, including coverage, conversion, renewals, and preparation of churn and revenue forecasts
• Monitor overdue items and DSO performance, including customer‑profile–based root‑cause analysis
• Manage compensation and bonus data, prepare insights, and support regional teams with negotiation materials
• Ensure efficient and timely invoicing of supplementary services, including escalation and follow‑up on delays
• Organize training sessions, onboarding materials, and peer‑learning formats, and publish best practices and meeting documentation
• Maintain shared platforms, coordinate with international stakeholders, and support continuous process improvements

Your qualifications

• Bachelor’s degree in Business, Engineering, Economics, Data/Analytics, or a related field
• 1–3 years of experience in Commercial Operations, After Sales, Services, Finance/Analytics, or Project Coordination (internships count)
• Proficiency with CRM systems (e.g., Salesforce), basic ERP knowledge (e.g., SAP), advanced Excel skills, and familiarity with Power BI/Tableau
• Strong analytical capabilities, high attention to detail, and a structured, proactive approach
• Excellent communication and stakeholder‑coordination skills, paired with curiosity and learning agility
• Fluent in English and German; additional languages are an advantage

Your benefits

• Possibility for more than 60 % remote work (home office)
• Flexible working hours through appropriate working time models
• 30 vacation days per year
• Internal and external training opportunities through the ENERCON Academy
• Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
• Company pension scheme and private occupational disability insurance on special conditions as well as financial support for various forms of capital-forming benefits
• Close mentoring for a successful career start (learning on the job)
• Exciting and varied activities in the green growth sector of wind energy

Contact Details

Christina Duitsmann
[e-mail]

If you don’t meet every single requirement listed above, we still encourage you to apply. At ENERCON, we believe that diverse perspectives and experiences make us stronger. Your motivation and willingness to grow can be just as important as your current skill set.