Administrative Technician

City of Virginia Beach; Berlin; On-site; EUR 36,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Wellness program

Retirement benefits

Tuition reimbursement

Paid holidays / PTO

Job summary

City of Virginia Beach is looking for an Administrative Technician to provide integral administrative support within the Sales & Services division of the Convention and Visitors Bureau. You will manage scheduling, file handling, and meeting coordination for a high‑volume team, ensuring accurate leads, reports, and project documentation.

The ideal candidate brings advanced Excel skills and CRM experience (Simpleview preferred), with flexibility for occasional after‑hours or weekend work on

Qualifications

• Excel spreadsheet/data inquiry experience to create and manage spreadsheet with tables and formulas.
• CRM experience (Simpleview Preferred).
• Minimum four years of combination of education and/or experience in related fields.

Responsibilities

• Work Monday - Friday 8am-5pm
• Nights & Weekends for special projects
• Provide daily administrative support, including scheduling, meeting coordination, electronic file management, and assisting the high‑volume sales and services team.
• Assist with the preparation and reconciliation of budget reports; budget coding; procurement process; financial documentation; lead/RFP research; and accurate reporting using advanced Excel skills.
• Support sales operations by preparing presentations, organizing site visits, assisting with tradeshows and client events, and maintaining workflow in Simpleview CRM (Customer Relationship Management) system, and other related software.
• Support the Vice President, Directors, Sales Managers, and Destination Experience Managers with daily operational needs, correspondence, and documentation.
• Coordinate travel logistics, including transportation, lodging, itineraries, and presentation materials for sales and services team and contractors.
• Prepare pre‑ and post‑travel documentation, ROI (Return On Investment) summaries, and expense reports using advanced Excel proficiency, ensuring proper adherence to city finance and procurement processes.
• Support the development agendas for site visits, familiarization tours, and major department‑hosted tourism events.
• Perform CRM (Customer Relationship Management) data entry, generate reports, complete follow‑up tasks, and ensure partner information is accurate and up to date.
• Assist the Vice President of Sales and Services with monthly, quarterly, and annual reports.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• High proficiency in Excel and the full suite of Microsoft Office with strong computer literacy.
• Ability to work independently and collaboratively with diverse teams.

Skills

Excel

CRM experience

Office software

Tools

Simpleview CRM

Microsoft Office

Job description

Job Posting End Date

November 2, 2026

Department

CONVENTION AND VISITORS BUREAU

Compensation Range & Starting Salary

Pay Range G18- $40,726.40-$63,481.60
Starting Salary – Minimum of the Pay Range

Job Exempt (If No, Position is eligible for overtime)

No

About Us

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees.

Job Duties and Preferred Qualifications

Visit Virginia Beach develops and promotes Virginia Beach as a first-class, year-round destination that contributes to the quality of life and a diverse local economy.Visit Virginia Beach Sales & Services Division serves the broader interests of the economy of Virginia Beach by acting as a sales and services unit. We are seeking a qualified administration applicant to assist in a fast-paced, deadline-driven sales and services division. The candidate will provide integral technological and professional administrative support with the highest level of accuracy to maintain data integrity in the sales and services process for the team and its dissemination of leads, reports and all related projects.

As an Administrative Technician you will:

• Work Monday - Friday 8am-5pm
• Nights & Weekends for special projects
• Provide daily administrative support, including scheduling, meeting coordination, electronic file management, and assisting the high‑volume sales and services team.
• Assist with the preparation and reconciliation of budget reports; budget coding; procurement process; financial documentation; lead/RFP research; and accurate reporting using advanced Excel skills.
• Support sales operations by preparing presentations, organizing site visits, assisting with tradeshows and client events, and maintaining workflow in Simpleview CRM (Customer Relationship Management) system, and other related software.
• Support the Vice President, Directors, Sales Managers, and Destination Experience Managers with daily operational needs, correspondence, and documentation.
• Coordinate travel logistics, including transportation, lodging, itineraries, and presentation materials for sales and services team and contractors.
• Prepare pre‑and post‑travel documentation, ROI (Return On Investment) summaries, and expense reports using advanced Excel proficiency, ensuring proper adherence to city finance and procurement processes.
• Support the development agendas for site visits, familiarization tours, and major department‑hosted tourism events.
• Perform CRM (Customer Relationship Management) data entry, generate reports, complete follow‑up tasks, and ensure partner information is accurate and up to date.
• Assist the Vice President of Sales and Services with monthly, quarterly, and annual reports.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• High proficiency in Excel and the full suite of Microsoft Office with strong computer literacy.
• Ability to work independently and collaboratively with diverse teams.

The ideal candidate will have

• Must have Excel spreadsheet/data inquiry experience to create and manage spreadsheet with tables and formulas
• Must have CRM experience (Simpleview Preferred)

Additional desired skills

• Proficiency in technical software, such as Microsoft (Word, Outlook, PowerPoint, Adobe, SharePoint, Teams) creating and editing documents, handle email communications, scheduling, design presentations, and collaborating via Teams)
• Excellent in-person and written communication skills
• Event planning and organizational skills
• Ability to work in a team-oriented environment

As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more.

Additional requirements

• DMV Transcript: Yes
• CDL: No
• Drug & Alcohol Clearinghouse: No
• CPS Check: No
• Physical: No
• Respirator: No
• Psychological Screening: No
• Polygraph: No
• At Will: No

Minimum Requirements

Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to (4) four years in fields utilizing the required knowledge, skills, and abilities. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short‑term department needs and/or City‑wide emergencies.

Working Conditions

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

https://workingcondition-summary-prod.s3.amazonaws.com/P10234.pdf

Official Job Descriptions

https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution

All full‑time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre‑tax payroll deduction.

Drug Free Workplace

The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement

The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.