Account Manager (f / m / d)

NUNAMI; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A fast-growing B2B SaaS startup in Hamburg is seeking an Account Manager to focus on account management and client enablement for their e-commerce solutions. The ideal candidate will have 2–6 years of relevant experience, be fluent in both German and English, and thrive in a remote-first, proactive environment. This role promises strong growth potential and the chance to work closely with experienced leaders.

Leistungen

Remote-first work

Flexible hours

Flat hierarchies

Supportive team

Growth investment from management

Self-funded fruit basket

Qualifikationen

• 2–6 years of experience in sales/account management in the e-commerce ecosystem.
• Experience with e-commerce tech, affiliate platforms, or D2C brands is preferable.
• Proactive with strong ownership and a growth mindset.

Aufgaben

• Identify and acquire new e-commerce clients through outreach and targeted campaigns.
• Guide new clients from initial awareness to successful onboarding.
• Support and grow the partner network and maintain strong relationships.

Kenntnisse

Sales experience

Account management

Proactivity

Fluent in German

Fluent in English

Jobbeschreibung

Join NUNAMI as an Account Manager

At NUNAMI, we’re reshaping the future of e-commerce. Based in Hamburg and growing fast, we’re a B2B SaaS startup helping online businesses convert more visitors into enthusiastic buyers. Our AI-powered solution delivers personalized product recommendations and smart engagement tools that win back abandoning shoppers—boosting revenue for top brands and stores.

We’re now looking for a proactive, growth-oriented Account Manager with strong ownership and accountability to help us build the next generation of our product.

Aufgaben

What You’ll Be Doing

You’ll work directly with the Chief Revenue Officer and play a key role in growing NUNAMI. This role focuses almost entirely on account management – not cold outreach. You’ll identify and convert qualified shops through our partner network, with most conversions happening via demo calls or email. Clear expectations, no bureaucracy – just space to own your work and grow quickly.

Your key responsibilities

Acquisition : You’ll proactively identify and acquire new e-commerce clients through :

• 10% Direct outreach via calls, emails, and LinkedIn DMs
• 60% Targeted campaigns on affiliate platforms
• 30% Qualifying leads and converting interest into active partnerships

Client Enablement : You will take full ownership of guiding new clients from initial awareness to successful onboarding and long-term value creation. Your responsibilities include :

• Pre-qualifying leads (inbound & outbound)
• Managing outreach and inbound leads to build early trust
• Leading discovery and demo calls that align needs with our solution
• Setting clear expectations to foster trust and commitment
• Enabling clients throughout evaluation and decision-making
• Handling objections with empathy and outcome-focus
• Driving conversion and ensuring a smooth handover to implementation

Partnership Management

In close collaboration with your Manager, you will :

• Support and grow our partner network
• Contribute to joint go-to-market activities and referral flows
• Maintain strong partner relationships to drive shared success

Role Details

• Hours : 40 hours per week
• Location : Remote
• Start : ASAP – we move fast!

Qualifikation

What You Bring

• 2–6 years of experience in sales / account management in the e-commerce ecosystem (preferably e-commerce tech, also welcome: affiliate platforms / agencies, D2C or e-com brands)
• Fluent in German & English
• Proactive, with strong ownership and a growth mindset
• Comfortable with feedback, both giving and receiving

Benefits

Perks & Benefits

• Remote-first (work from anywhere)
• Flexible hours (we care more about outcomes than clocks)
• Flat hierarchies and real ownership from day one
• Supportive Revenue & GTM team to help you succeed
• Strong RevOps support to remove friction and boost performance
• An experienced manager who invests in your growth
• Loyal clients and a proven product-market fit
• High probability of success - you’ll be joining at just the right time
• And yes, there’s a fruit basket (self-funded, still delicious)

If you’re excited about building software and a company, working closely with experienced leaders, and moving fast without cutting corners – we’d love to hear from you.