Account Manager / Account Director – Medical Device Industry (m/f/d)

CSP GmbH; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading quality management software provider in Germany is seeking an Account Manager / Account Director focused on expanding their presence in the MedTech industry. The role involves owning the sales cycle, developing account strategies, and fostering relationships within regulated sectors. Ideal candidates have extensive enterprise software sales experience, understand compliance standards, and possess excellent communication and negotiation skills. Join a company that prioritizes flexibility and career growth.

Leistungen

Flexible working hours

Hybrid work model

Company health management program

Discounted shopping deals

Qualifikationen

• Several years of enterprise software sales experience within regulated industries.
• Ability to articulate value in environments governed by regulatory standards.
• Proven track record selling into complex compliance-heavy environments.

Aufgaben

• Own the full sales cycle for CSP’s quality and shopfloor solutions.
• Develop strategic account plans aligned with customer priorities.
• Identify whitespace including cloud-based QMS modernization.
• Lead complex enterprise sales cycles.
• Expand existing accounts through multi-site rollouts.
• Build strong multi-threaded relationships across production.
• Represent CSP at MedTech events and quality forums.

Kenntnisse

Enterprise software sales experience

Communication skills

CRM proficiency

Understanding of regulatory standards

Stakeholder engagement

Negotiation skills

German or other European languages

Ausbildung

Bachelor’s degree

Master’s degree or equivalent experience

Tools

Salesforce

HubSpot

MS Dynamics

Jobbeschreibung

Qualifications

• Several years of enterprise software sales experience within the medical device, life sciences, pharmaceutical, or other regulated manufacturing industries.
• Deep understanding of regulated production workflows, validation requirements, and QMS/Quality processes (CAPA, NCR, Document Control, Audit Management).
• Proven track record selling into complex, compliance-heavy environments with multiple stakeholders.
• Experience with QMS, MES, LIMS, PLM, or other regulated software systems is a strong advantage.
• Ability to articulate value in environments governed by ISO 13485, FDA 21 CFR Part 11, MDR, and GMP standards.
• Ability to engage senior stakeholders, influence decisions, and navigate complex buying centers.
• Strong understanding of industrial production environments, quality processes, and shopfloor workflows (a plus).
• Experience in both hunting and farming — comfortable with both new logo acquisition and account expansion.
• Excellent communication, presentation, and negotiation skills.
• High degree of ownership, structure, and accountability.
• CRM proficiency (Salesforce, HubSpot, MS Dynamics, or similar).
• Fluent English; German or other European languages are an advantage.
• A bachelor’s degree is essential, and a master’s degree or equivalent experience is preferred.

Next steps

Ready to Drive Real Impact?

We’re looking forward to meeting ambitious sales professionals who want to grow with us.

Apply now — or reach out directly for a confidential conversation.

About the job

About us

As Account Manager / Account Director – Mechanical Engineering, you will own a portfolio of key industrial and machinery manufacturing customers.

Your mission is to expand CSP’s footprint across production, assembly, quality management, and service environments — enabling customers to increase operational excellence, reduce defect costs, and digitize their quality workflows.

You will work closely with engineering leaders, operations teams, quality managers, IT departments, and industrial executives to guide their transformation journeys toward modern cloud-based QMS and Shopfloor solutions.

About the Role

CSP is a leading provider of Quality Management, Shopfloor and Compliance software trusted by highly regulated industries, including medical device manufacturers across Europe.

With 30+ years of experience and proven solutions such as QST, IPM, and PG, CSP supports organizations in ensuring product safety, traceability, regulatory compliance, and efficient production — all vital in the MedTech environment.

As the medical device industry accelerates its digital transformation and increasingly embraces cloud platforms, connected manufacturing, and continuous compliance, CSP is modernizing its portfolio toward SaaS,AI, validation-friendly architectures.

To scale our presence in this fast-growing segment, we are hiring an Account Manager / Account Director focused on the MedTech industry.

Why CSP?

• You will play a key role in shaping CSP’s European partner ecosystem.
• Work in a growing software company with a strong vision to transition toward SaaS andAIbased solutions.
• High impact on CSP’s market development and partner-driven growth.
• Fast decision-making, collaborative culture, and high ownership.

Benefits

Flexibility & work-life balance

• You benefit from flexible working hours for your perfect mix of work and leisure time.
• Hybrid working with a predominantly home-based office offers you freedom and social integration at the same time.

Exciting tasks & development

• You can expect a varied job in an international environment with renowned customers.
• Thanks to structured training with a personal mentor at your side, you will feel right at home.
• Be part of digitalization with innovative solutions and contribute your own ideas.
• Individual development opportunities support your career path.

Team & Culture

• You are an important part of our open, appreciative team with an informal culture of equality.
• Feel at home in a family atmosphere.
• We stand for an experimental, error-tolerant, and agile mindset—we learn from mistakes and develop together.

Working environment & benefits

• Modern, ergonomic workplaces with top equipment.
• Gather your thoughts in the gaming lounge, while playing foosball, or during other social activities.
• We offer you a company health management program and flexible retirement benefits.
• We also offer the classics: free coffee, tea, water, and organic fruit.ake advantage of discounted shopping deals and bike leasing at company rates.

Position details

• Own the full sales cycle for CSP’s quality and shopfloor solutions across medical device manufacturers and life sciences suppliers.
• Develop strategic account plans aligned with customer priorities such as compliance automation, validation readiness, process control, and digital traceability.
• Identify whitespace, including electronic records, audit trail management, SPC, CAPA workflows, supplier quality, and cloud-based QMS modernization.
• Lead complex enterprise sales cycles involving quality/regulatory (QA/RA), operations, engineering, IT, procurement and validation functions.
• Expand existing accounts through multi-site rollouts, harmonization initiatives, and system modernization programs.
• Build strong multi-threaded relationships across production, regulatory affairs, R&D, and senior leadership.
• Communicate CSP’s value in the context of medical device regulations: ISO 13485, FDA 21 CFR Part 11, MDR, GMP, GAMP5, and related standards.
• Collaborate closely with PreSales, Customer Success, and Product teams to ensure successful evaluations, documentation support, and implementation readiness.
• Maintain accurate pipeline, forecasting, and reporting with disciplined sales methodologies.
• Represent CSP at MedTech events, regulatory conferences, and supplier quality forums.

Our Commitment to You

CSP is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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