Account Manager

Soprano Design; Düsseldorf; Vor Ort; EUR 75.000 - 110.000; Vollzeit

Benefits dieser Stelle

Industry leadership

Tech-driven innovation

Global team, local feel

People-first culture

Learning & development

Hybrid working

Refer a friend reward

Wellness program

Parental leave

Zusammenfassung

Soprano Design in Düsseldorf is expanding its Enterprise Account team and seeks an Enterprise Account Manager to own the full sales cycle—from strategic planning to closing deals with large enterprise clients in the telecom space.

You will develop GTM plans, identify targets, build a strong pipeline, collaborate with product and marketing, and deliver tailored proposals that demonstrate ROI while expanding relationships and ensuring successful onboarding.

Qualifikationen

• 2+ years in enterprise business development or B2B software sales.
• Experience selling to mid-market and enterprise segments is preferred.
• Strong understanding of telecom ecosystem and AI in communications is a plus.

Aufgaben

• Own full sales cycle from prospecting to closing with enterprise accounts.
• Develop and execute territory GTM plans and identify key opportunities.
• Build and maintain a robust pipeline and deliver timely forecasts.

Kenntnisse

English

German

Enterprise sales

B2B selling

CRM (Salesforce/HubSpot)

Pipeline management

Stakeholder management

Analytical sales reporting

Office tools (Excel, PPT)

Ausbildung

University degree or equivalent

Tools

Salesforce

HubSpot

Jobbeschreibung

About the Company

Our sales team is excited to welcome an Enterprise Account Manager to take ownership of the full sales cycle - from retaining our major accounts, identifying upsell and cross-sell opportunities to closing deals and expanding new and existing relationships. Reporting to, and working closely with our Regional Sales Leader, this role will focus on selling our award-winning solutions into large enterprise clients. You'll have the opportunity to drive strategic growth across a major partner within the Telecommunication space while shaping and refining sales strategies to support long-term success. This is the role for you if you’re ready to roll up your sleeves, build something meaningful, and grow with a company at the forefront of technological innovation. All resumes and cover letters provided must be in English.

About the Role

What You'll Do:

• Strategic Market Planning
• Develop, execute, and continuously refine a territory Go-To-Market (GTM) plan.
• Identify and prioritise key accounts across target market segments.
• Track progress against pipeline opportunities and adjust strategies as needed.
• Develop proactive communication cadence and ensure retention of key accounts.
• Identify and lead closure in up-sell and cross-sell opportunities.
• Sales Performance, Lead Generation & Prospecting
• Consistently meet or exceed Key Performance Indicators (KPIs) as defined by the regional sales leader.
• Maintain a high-performance mindset and results-driven approach.
• Source new business opportunities through multiple channels: personal networks, industry events, LinkedIn Sales Navigator, sales tools, and outbound calls.
• Build and nurture a robust pipeline of qualified prospects.
• Stay informed on local telecommunications regulations, customer buying behaviours, and emerging trends in automated messaging and AI-driven communications.
• Maintain accurate and up-to-date records in the company CRM.
• Provide timely sales forecasts and insights as part of regular reporting cadence.
• Solution Selling & Client Engagement
• Understand client pain points and business challenges.
• Collaborate with internal teams to craft tailored, high-impact messaging solutions.
• Deliver compelling proposals that clearly articulate value and ROI.
• Ensure smooth onboarding and uphold service delivery excellence.
• Embrace additional tasks or responsibilities as directed, contributing to team success and organisational goals.

What You'll Bring:

• Fluent in English and German both writing and speaking.
• Based in Dusseldorf.
• At least 2 years of experience in enterprise business development, preferably within the software vendor, SaaS, Telecommunication or cloud communications space.
• Proven success in identifying, developing, and closing high-value B2B opportunities across mid-market and enterprise segments.
• Strong understanding of the global telecommunications ecosystem, automated messaging platforms, artificial intelligence applications in communications, and broader IT industry trends.
• Preferably Tertiary qualifications in a relevant discipline such as Information Technology, Computer Science, Engineering, Business, or other fields with strong analytical or technical foundations.
• Ability to grasp complex technical concepts and translate them into compelling business value propositions for clients.
• Demonstrated track record of consistently meeting or exceeding sales targets, KPIs, and revenue goals.
• Skilled in solution selling, consultative sales approaches, and value-based engagement strategies.
• Experience managing long sales cycles and navigating complex stakeholder environments.
• Exceptional interpersonal and communication skills, with the ability to build trust and rapport with C-level executives, technical teams, and procurement stakeholders.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), CRM platforms (e.g. Salesforce, HubSpot), and sales enablement tools.
• Strong analytical skills with the ability to generate and interpret sales reports, pipeline forecasts, and market insights.
• Self-motivated, proactive, and capable of working independently in a fast-paced, dynamic environment.
• Resilient and adaptable, with a growth-oriented approach to challenges and change.

At Soprano, we’re shaping the future of enterprise communication. Here’s what makes working with us truly one of a kind:

• Industry Leadership: Join a global leader in the CPaaS (Communication Platform as a Service) space with a customer-first approach that allows us to achieve significant results with our clients and partners, ensuring we continue to lead in enterprise communications.
• Tech-Driven Innovation: We’re passionate about building future-ready technology that fosters deeper trust, richer meaning, and stronger connections. If you love working on impactful solutions, you’ll feel right at home here.
• Global Team, Local Feel: Headquartered in Sydney, we operate across Europe, North America, South America, Southeast Asia, and New Zealand - giving you the opportunity to collaborate with diverse teams and gain global exposure.
• People-First Culture: We believe in creating a workplace where everyone feels respected, valued, and empowered to bring their best selves to work. We trust our employees to achieve and give them the tools to succeed.
• Learning and Development: As a nimble company with a global footprint, we offer unique opportunities to grow your skills, gain cross-market insights, and accelerate your career in a dynamic environment.
• Hybrid Working: We embrace hybrid work and remote roles where possible, giving you the freedom to stay connected with global teams while making space for what matters most in your life.
• Refer a Friend, Get Rewarded: Know someone amazing? Refer them to Soprano and get rewarded when they join the team permanently. Great people know great people, and we give you the opportunity to influence.
• Wellness that works: We provide several global benefits such as birthday leave, employee assistance program, annual wellness subsidy, down to having a fully stocked kitchen with office events that bring the team together.
• Supporting Parents: We know family comes first and to celebrate this major milestone, Soprano provides additional parental leave to primary and secondary carers.

People are at the core of what we do, and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. Please let us know if you require any adjustments to the recruitment process.

Note that all successful applicants will need to provide two professional reference checks and is subject to satisfactory background checks.