Account Manager

AKQA; Berlin; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Extensive range of benefits

Hybrid work model

Fostering creativity and collaboration

Job summary

A digital services agency located in Berlin is looking for an Account Manager to develop strong client relationships and lead projects that inspire audiences. The role requires overseeing client collaborations, ensuring project success, and managing expectations. The ideal candidate will possess 2-4 years of experience in account management, a passion for innovation, and proficiency in German (C1) and English. This position offers a hybrid work model with a focus on creativity and collaboration.

Qualifications

• 2-4 years account management experience at a leading creative studio or digital agency.
• Successful track record of building client relationships.
• A passion for storytelling and innovative campaigns.

Responsibilities

• Establish collaborative partnerships with key clients.
• Accountability for project performance and execution.
• Maintain positive and proactive attitude towards clients.

Skills

Account management

Client relationship building

Strong communication skills

Team leadership

Digital landscape understanding

Proficiency in English

Native level German (C1)

Job description

Account Manager – Join the AKQA team in Berlin.

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

The Account Manager is responsible for developing strong client relationships, and is committed to driving their business forward through innovative work that inspires and motivates audiences. The role requires the leadership of internal teams to deliver highly successful projects for the client and the agency, fostering effective teamwork to drive results and positive change.

Located in Berlin, you will oversee work for global brands on both communications and digital projects. You will be surrounded by some of the brightest minds in their fields.

Role Requirements

• Establish collaborative partnerships with key clients to deliver against business objectives
• Facilitate effective workflow between project team members and project streams
• Accountability for project performance and flawless execution
• Work with seniors to effectively manage client expectations, status, objectives, budgets and timelines
• Develop a deep understanding of the client’s business environment and audiences
• Ensure that the brand’s strategies are communicated to internal teams
• Market field knowledge and expertise to client and ensure client remains educated on the latest and greatest
• Successfully manage multiple suppliers, partners and clients to ensure we reach successful outcomes for both the client and AKQA
• Strong understanding of the digital landscape and content production best practices
• Review deliverables to ensure they are 100% in-line with client expectations
• Demonstrate AKQA strategic thinking, e.g., able to formulate strategic propositions and communicate these via client-ready decks
• Maintain a positive, proactive and collaborative attitude and passion for innovative work that is both ground-breaking and change-making
• Ensure AKQA shares relevant solutions that meet client business objectives
• Ability to manage international project teams in collaboration with Delivery under high time pressure

Qualities and Characteristics

• 2-4 years account management experience at a leading creative studio, digital agency, or similar organisation
• Successful track record of building client relationships; necessary capability, presence and professionalism to inspire confidence and credibility with clients and colleagues
• A passion for storytelling and innovative campaigns
• Fully proficient in English
• Speaks German at native level (at least C1)
• Foster a culture of proactivity, passion and energy for clients, businesses and projects
• Strong communication and presentation skills
• Embrace a culture of continuous improvement, championing diversity and inclusion
• Highly organised, adaptable, self-motivated, and able to solve problems

We provide an extensive range of benefits. To find out more, please contact us.

We believe great work happens when we’re together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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