Logistics Order Manager (M / F / D)

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. Information about Agilent is available at [website].

You've established your people and resource management ability. Here's where you take it further. You and your team ensure customer delivery requirements meet supply chain delivery commitments to enable on-time delivery. Resolving supply chain issues with strong business acumen and a continuous improvement mindset, in close cooperation with worldwide internal partners, ensures maximized shipping output. You and your team ensure that customer orders are correct and complete to enable timely shipment, while the warehouse team handles effective picking, packing, shipping, exporting, and transportation to customers. Additionally, you and your team will manage customer complaints at the time of delivery (Defect On Arrival - DEFOA) to enable timely and comprehensive corrective actions.

• This management position heads a team of Logistics Process Analysts and Business Admin personnel, supervising 11 direct reports and 1 Supervisor managing another 12 direct reports.
• Contribute to and fulfill Logistics KPIs such as compliance, on-time delivery, quality, and cost.
• Collaborate effectively with business partners as part of Agilent's overall order fulfillment network (working globally and acting locally).
• Lead cross-regional improvements within Germany, Europe, Global Logistics, and beyond.
• Develop and implement best practices to drive efficiency and ensure a world-class customer delivery experience.
• Support and implement digital transformation initiatives across the supply chain logistics organization using innovative, best-in-class technologies and processes.

Qualifications

• A bachelor’s or master’s degree in Business Administration, Logistics, or a related field, with relevant managerial or supervisory experience.
• Several years of practical experience in a similar position, including people management and a customer-first mindset.
• Proven ability to lead continuous improvement projects and translate strategy into tactical plans.
• Strong problem-solving, conflict resolution, and interpersonal skills, with attention to detail.
• Outstanding analytical skills, using data to drive decisions.
• Self-motivated and self-driven, with excellent presentation and communication skills at all levels.
• Proficiency in MS Office; experience with ERP systems like SAP is preferred.
• Business fluent in German and English.

We Offer:

• Motivated teams and exciting responsibilities.
• Diverse opportunities for professional growth.
• An exceptional corporate culture.
• Good work-life balance.
• Competitive compensation and benefits.
• Permanent contract with a fast-growing global company.
• Hybrid work model (3 days in the office, 2 days remote).

If you have further questions about the application process, please contact the recruiter at +34 933 445 804.

This is a full-time position. Pay ranges are role, level, and location-dependent. During hiring, a recruiter will share specific pay range details. Pay and benefits vary by country and are based on skills, experience, and education. Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected categories.