Robot Operations Engineer for Partners (f/m/d)

Sei unter den ersten Bewerbenden.

Nur für registrierte Mitglieder

Darmstadt

EUR 55.000 - 75.000

Sei unter den ersten Bewerbenden.

Vor 3 Tagen

Jobbeschreibung

Work at the frontline with our customers and the product engineering team to ensure successful (remote) deployment of robots and our software solutions, potentially at customer facilities.
Handle issues promptly by following up with the product team and actively communicate the status with customers.
Participate in meetings with our partners and the partnership team to ensure better alignment and efficient processes.
Document and track incidents to maintain high-quality standards, and develop internal and external guidelines and tutorials.
Collaborate within cross-functional teams to improve products and processes.
Assist sales with demos of our solutions at test sites and customer locations.
Follow up with management and colleagues on key issues to support ongoing success.

Master’s degree in Computer Science, Electrical/Mechanical Engineering, or a related field.
Over 3 years of support experience in the technology industry.
Experience with hardware/software development lifecycle, Linux command line, and related tools.
Experience in the robotics industry.
Familiarity with ROS and Docker.
Proficiency in Python and C++.
Experience analyzing Linux log files (journald, syslog).
Strong technical background.
Excellent communication and problem-solving skills.
Organized, self-structured, and proactive.
Ability to present technical information clearly (e.g., slides, documentation).