Field Services & Customer Support Engineer

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

The Field Services Organization in Europe is responsible for all Local Technical Support to our customers on-site and for the Operation & Maintenance of all Field and Support Services Contracts in the Region related to our digital Radio communication systems.

Were looking to expand our Engineering Team in Germany with new talented and hardworking people. We offer full training and support so new graduates are encouraged to apply.

Job Description

Were looking for talented motivated and committed Electronic / System / Computer Engineering graduates to join us and help our customers in the MOMENTS THAT MATTER!

Tasks and responsibilities :

Independent commissioning repair maintenance and upgrade of Motorola radio systems in Germany and later also in other European countries

Responsibility for the technical support of our customers after the commissioning of our complex digital Radio communication systems

The support of authorities and organizations with security-relevant tasks energy supply companies factories for industrial and chemical production public transport companies and airport organizations as well as the German armed forces

Takeover of on-call duties within the department

Support of the trade organization and the companys internal departments in addition to direct contact with the customer

Support of large and strategic projects

Creation of reports statistics and presentations

Independent processing of operational matters within the framework of established working methods and procedures.

We offer :

Employment as a junior engineer in an innovative company with over 90 years of experience in the field of Public Safety Communication Solutions

Integration into a dynamic and experienced team with a strong team spirit

Familiarization with the commissioning maintenance and upgrade of our communication systems in Germany and other European countries

Introduction to the systematic error analysis in complex communication systems

Working from the home office in Germany

Company car also for private use

Great development opportunities through continuous training in communication technology

Career planning with distinct opportunities for advancement in our company.

Basic Requirements

Successfully completed technical training or degree in the field of Radio Telecommunications / IT (or a comparable Qualification)

1-2 years of experience working in a similar field would be beneficial

Good knowledge of the IP network architecture and its components

Ability to work independently on complex technical tasks

Ability to work in a team

A strong willingness to travel for several days in Germany and abroad (Europe) is essential - up to 50 % of travel

Willingness to participate in on-call service 24 / 7 in the team

EU citizenship with residence in Germany for at least 5 years

Willingness to undergo security screening by the Federal Ministry of the Interior

High degree of independence and assertiveness

Confident demeanor and good manners

Excellent written and spoken German and good English

Class B driving license.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Company

Motorola Solutions Germany GmbH

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Key Skills

Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX

Employment Type : Full-Time

Experience : years

Vacancy : 1

Field Service Engineer • Berlin, Berlin, Germany