Site Reliability Engineer Berlin, Berlin, Germany (Hybrid)

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

About us

Our team is dedicated to building the next generation of cloud infrastructure and developer platforms at commercetools. We optimize, scale, and enhance the multi-cloud infrastructure that powers our services globally. As we evolve towards a platform engineering model, we're creating self-service solutions that empower our product teams to provision and manage their resources securely and efficiently.

The Opportunity:

We're looking for a Site Reliability Engineer to join our Platform Engineering team managing critical infrastructure across AWS, and GCP. You'll be a key contributor to our mission of enhancing the developer experience by building and maintaining the robust, self-service tools and workflows that our product teams rely on. This is a mid-level position ideal for an engineer with a few years of cloud and automation experience who is passionate about scaling their skills in platform engineering and working with innovative technologies in a collaborative environment.

This role offers a hybrid model of 3 days in our Berlin office a week.

Excited to relocate? We’re happy to sponsor visas for our Berlin office.

Your Mission:

• Develop and Implement Automation: Develop infrastructure automation using Terraform and Crossplane
• Contribute to Self-Service Tooling: Help build and refine self-service platforms and workflows for our product teams, utilizing Spacelift and GitOps practices
• Ensure Reliability: Participate in on-call rotations for infrastructure and platform services as part of our commitment to operational excellence
• Collaborate with Teams: Work closely with product teams to understand their needs and develop platform solutions that enhance productivity
• Support Continuous Improvement: Help develop scalable automation tools, work with the team to address infrastructure drift, and implement established security best practices
• Promote Knowledge Sharing: Engage in pair programming, provide constructive code reviews, and foster knowledge sharing within the team and organization

• Solid hands-on experience with at least one major cloud provider (AWS or GCP), and familiarity with another.
• Demonstrated experience with Infrastructure as Code, particularly Terraform; familiarity with Crossplane is a plus.
• Proven experience managing Kubernetes clusters, including workload configuration, optimization, and troubleshooting.
• Understanding of GitOps practices, CI/CD pipelines, and experience with automation tools like Spacelift.
• Strong automation and scripting capabilities (e.g., Python, Bash, Go).
• Experience with monitoring and observability tools such as Prometheus and Grafana.
• Excellent problem-solving abilities, including expertise in root cause analysis.
• Clear written and verbal communication skills in English.
• Enthusiasm for working in diverse, distributed international teams with a commitment to continuous improvement.

• Experience with Crossplane or similar Kubernetes-based infrastructure tools.
• Background in platform engineering, particularly with self-service workflows.
• Experience working with multi-cloud environments.
• Familiarity with security tools and standards like HashiCorp Vault and CIS Benchmarks.
• Knowledge of building and maintaining CI/CD pipelines.

Join us in building the next generation of cloud infrastructure and developer platforms!

We care about your growth and well-being

Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

️ Workation:Work u p to 60 days per year in a country different from your home country, with up to 20 working days per trip

Academy: Regular training sessions, access to Coursera and Babbel training courses

️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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