Store Manager – Munich

Le poste

Berluti, the only men's Maison in the LVMH Group, was born in Paris in 1895 and has grown through four successive generations of the Berluti family, cultivating the art of excellence and craftsmanship in shoes, while developing a passion for leather and patina.

In 2005, the Maison launched its leather goods collection and, in 2011, a ready-to-wear collection.

Today, the collections of clothing and shoes, both made-to-measure and ready-to-wear, and a wide range of accessories offer an innovative lifestyle while keeping the Berluti spirit.

Berluti is currently looking for a Store Manager to be based in Munich, Germany. Reporting directly to the Europe Retail Director, you will be responsible for the day-to-day management of the business, ensuring excellent customer service, sales development, and profit improvement through creative and effective mobilization of all available resources, including a high level of leadership and effective team management.

Les missions

• Business management
• Optimize the store’s commercial performance by identifying business opportunities and initiatives to improve sales, minimize losses and promote new products, in line with overall company objectives and policies.
• Build and develop network to create relevant traffic and opportunities (events, stocks…).
• Adopt a proactive approach to customer loyalty, including implementation and follow up of client development initiatives in adherence of client development targets and procedures as given by head office.
• Provide analysis and feedback on clientele and product line performances, in reports. Develop and implement action plans to deliver improvements.
• Managing store operations
• Lead the management of the store, ensuring daily operations and functions are carried out in line with company policies and procedures,
• Ensure Berluti standards are applied and always maintained across the store in the merchandising, customer service and back-office activities (stock, administration, other services).
• Managing and developing the team
• Provide leadership amongst the team, ensuring a positive team spirit, keeping the team motivated to achieve business objectives.
• Ensure training program (sales techniques, customer service, policies and procedures, product knowledge).
• Supervise recruitment, evaluation, and development of the store team, maximizing individual potential and ensuring succession plans.
• Ensure all human resources policies and procedures are implemented, resolving all staff issues as appropriate.
• Be an ambassador for Berluti
• Represent the brand at relevant store events and activities, to promote Berluti’s image, brand and products.
  
  

Votre profil

You have developed a solid men’s luxury goods and men’s wear experience, in a free-standing luxury store.

You are passionate about delivering exceptional customer service. Proactive, results-driven, you implement all needed initiatives and demonstrate commercial creativity.

Thanks to your good communication and networking skills, you can build good professional working relationships.

Recognized for your management skill with first successful experience in management. You are pragmatic, leading by example and engendering trust among subordinates, peers, and management,

Languages: Excellent German and English (spoken & written).

Informations complémentaires

Location : Munich, Germany

Contract : Permanent

Starting date : July 2025

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