Travel Agent: Ten Group in Bogota

Vacations Worldwide; Bogotá ciudad; Hybrid; COP 30,000,000 - 42,000,000; Full time

Benefits offered by this job

Paid time off

Volunteer day

Sabbatical after five years

Loyalty rewards

Remote working holidays

Travel and entertainment discounts

Job summary

Ten Group in Bogotá, Colombia is seeking a Travel Agent to design leisure itineraries for members, spanning Europe and worldwide. The role blends hybrid work with remote options for staff not near a Ten Group office, and involves arranging flights, accommodations, and related services via GDS systems.

With at least three years in leisure travel consulting, advisory, or tailor-made planning, candidates should have advanced English (C1), strong communication, and excellent client service.

Qualifications

• At least three years of leisure travel consulting, advisory, or tailor-made travel planning experience.
• Advanced English at C1 level.
• Strong communication and organized client service.

Responsibilities

• Consult with members to determine travel preferences and build itineraries across Europe and worldwide.
• Book flights, accommodation, and travel services in GDS systems.
• Coordinate with DMCs, suppliers, and global teams to move itineraries.
• Resolve issues and support members throughout their travel journey.

Skills

Leisure travel

GDS systems

English (C1)

Customer service

Tools

Amadeus

Sabre

Job description

Ten Group is hiring a Travel Agent for its global travel team in Bogotá, Colombia. The full-time Travel Agent role is hybrid, with fully remote options for employees who are not near a Ten Group office. The position plans leisure travel for members, from straightforward getaways to complex international itineraries.

The role covers Europe and destinations worldwide, with flights, accommodation, and related travel services booked through GDS systems. Ten Group expects at least three years of leisure travel consulting, advisory, or tailor-made travel-planning experience. Advanced English at C1 level, strong communication, and organized client service are part of the qualification profile. The position is based in Bogotá, Colombia, and shift flexibility supports service across different time zones.

• Role: Travel Agent
• Employer: Ten Group
• Employment type: Full-Time
• Work model: Hybrid, with fully remote options for employees away from a Ten Group office
• Compensation: Competitive salary package

Candidates prepare examples of international itinerary planning, GDS use, and consultative client service before applying. The role requires advanced English, experience with leisure travel, and flexibility for shifts across time zones.

The Travel Agent consults members about their preferences and expectations before shaping a trip. European and worldwide travel requests can include multiple destinations, different transport arrangements, and several accommodation providers. A successful plan accounts for the member's stated priorities while keeping bookings and travel services aligned.

Ten Group's travel team works with both simple getaways and detailed international itineraries. The agent recommends luxury hotels, exclusive experiences, and destination highlights when those choices match a member's request. The role also supports members throughout the travel journey and handles issues that arise after a reservation is made.

Bookings, Vendors, And Travel Records

The role books and manages flights, accommodation, and other travel services through GDS systems. Travel documentation, booking administration, and internal records remain part of the daily work. The agent coordinates with global teams, destination management companies, and suppliers to keep each itinerary moving.

• Consulting with members about travel preferences and expectations
• Building leisure itineraries across Europe and worldwide destinations
• Booking flights, accommodation, and related travel services in GDS systems
• Coordinating with DMCs, suppliers, and global teams
• Resolving travel issues and supporting members during the journey

Shift flexibility is required because the service environment spans different time zones. The work combines reservation accuracy with timely communication, especially when an itinerary changes or a member needs assistance. A Bogota position can therefore support members and partners beyond the local office schedule.

Experience With GDS Systems And Client Service

Ten Group requires at least three years of leisure travel consulting, advisory, or tailor-made travel-planning experience. Amadeus experience is preferred, while Sabre experience is also considered. Advanced English at C1 level supports communication with members, suppliers, and colleagues across international markets.

General travel agent work combines itinerary planning, reservations, customer support, and travel administration. The UK National Careers Service identifies customer service, active listening, attention to detail, and competent computer and software use as relevant skills in the occupation through its travel agent duties profile. Ten Group's role applies those skills to leisure travel and concierge-style member service.

Travel Education And Professional Preparation

Travel-industry education can cover destinations, sales, client service, technology, business operations, and travel planning. The Travel Institute lists those subjects in its online professional-development programs and identifies the CTA certification for working travel advisors. Its training is available to aspiring advisors, career changers, working professionals, and agency leaders.

Ten Group's qualification profile places more weight on existing leisure travel experience and GDS knowledge than on a particular course. An online travel reservations background can develop booking accuracy, while a travel advisor background can develop consultative conversations with clients. The work also rewards geographical knowledge, organized records, and clear explanations when travel plans change.

Ten Group's Global Service Business

Ten Group operates across travel, dining, entertainment, and lifestyle services. The travel position sits within a global team that serves members through personalized leisure planning rather than a single destination or product line. The employer describes the role as a luxury travel consultant and travel concierge position.

The benefits package includes paid time off, one paid volunteer day each year, and a one-month paid sabbatical after every five years of service. Ten Group also lists loyalty rewards, remote working holidays, and employee travel and entertainment discounts. These terms sit alongside the hybrid work model and the role's international service schedule.

Benefits and Perks

• paid time off
• one paid volunteer day each year
• a one-month paid sabbatical after every five years of service
• loyalty rewards
• remote working holidays
• employee travel and entertainment discounts

The position's service brief includes promoting Ten Group's lifestyle services when that is relevant to a member's needs. Travel planning therefore connects with the employer's wider dining, entertainment, and lifestyle work without changing the role's focus on leisure itineraries and member support.

Ten Group works with a small preferred supplier list and is not accepting additional recruitment agencies for this opening. The application is intended for candidates who can demonstrate leisure travel consulting, GDS capability, advanced English, and organized service across international itineraries.