Talent Acquisition Lead - Cali

TaskUs Outsourcing Philippines, Inc.; Sur; On-site; COP 50,000,000 - 90,000,000; Full time

Job summary

TaskUs Outsourcing Philippines, Inc. seeks a Recruitment Supervisor to oversee the volume recruitment team, guiding daily tasks to meet targets and maintain process quality. You will supervise recruiters and support implementation of site recruitment strategies.

You are organized, detail‑oriented, and results driven, with strong communication and collaboration skills to coordinate with departments, vendors, and leadership on manpower needs and profile requirements.

Qualifications

• At least two years of experience supervising volume recruitment operations.
• A Bachelor's Degree in HR Management, Business Studies, Marketing, Psychology or equivalent.
• Proficiency in Google and Microsoft applications.
• Excellent communication, interpersonal, organizational, and database management skills.
• Customer service orientation.

Responsibilities

• Coaching the recruitment team to drive performance and policy adherence.
• Developing daily action plans to hit recruitment targets and manage full-cycle processes.
• Balancing requisitions to evenly distribute workload among recruiters.
• Organizing post-interview debriefs and collecting feedback.
• Developing creative recruitment solutions to attract high-quality candidates.
• Designing and updating recruitment tools and interview templates.
• Collaborating with department leaders on manpower needs and profiles.
• Building and maintaining vendor and community contacts for sourcing.
• Staying informed of trends in recruiting practices to stay competitive.
• Performing other duties as assigned by management.

Skills

Team supervision

Communication skills

Customer service orientation

Education

Bachelor's Degree in HR/Business/Marketing/Psychology

Tools

Google Apps

Microsoft Office

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. We actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Recruitment Supervisor Role

Think of yourself as an orchestrator, overseeing personnel in volume recruitment ensuring that execution of daily tasks and activities are carried out seamlessly. As a Supervisor, you will also assist in the implementation of site recruitment strategies, monitor results, and evaluate the same against set targets. You are organized, detail, and goal-oriented, and you embrace business objectives able to rally a team to class completion.

Key Responsibilities

• Coaching the recruitment team continuously, directing and supporting their professional development, driving performance to achieve department goals and objectives, and keeping them informed on policy and process changes
• Developing and implementing action plans on a daily basis to ensure the attainment of recruitment targets, overseeing full-cycle recruitment procedures, and ensuring all required documents are complete and organized
• Performing requisition load balancing to ensure that manpower requirements are equitably distributed amongst recruiters in the team
• Organizing, leading, and documenting post-interview debrief/feedback and post-mortems with recruiters
• Developing creative recruitment solutions if the team is experiencing difficulties in attracting the appropriate level and quality of manpower/staffing requirements
• Designing, revising, and/or enhancing recruitment tools and templates such as application forms, and interview questionnaires as well as developing online processes for the expediency and facilitation of recruitment processes
• Managing executive and hiring department leadership by recommending new concepts, providing advice, and constantly coordinating with them on manpower needs and profile requirements
• Collaborating with other departments involved in the overall recruitment and onboarding processes
• Maintaining a network of contacts that includes vendors and community organizations and participating in internal and external recruitment activities
• Stay informed of trends and innovative recruiting techniques in order to be competitive in cutting-edge, state-of-the-art recruiting practices
• Perform other duties as assigned by management

Qualifications

• At least two years of experience supervising volume recruitment operations
• A Bachelor's Degree in HR Management, Business Studies, Marketing, Psychology or equivalent
• Proficiency in Google and Microsoft applications
• Excellent communication, interpersonal, organizational, and database management skills
• Customer service orientation

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.