Systems Engineer - Albania

Fortinet, Inc.; Albania; On-site; COP 286,451,000 - 413,762,000; Full time

Job summary

Fortinet is a cybersecurity pioneer delivering high-performance security across IT infrastructure for enterprises, service providers, and government organizations worldwide. The Systems Engineer will lead technical aspects of sales cycles, partner with sales, and continuously position Fortinet solutions to meet customer needs.

You will communicate complex concepts, manage multiple opportunities, and maintain CRM records to drive successful customer outcomes and long-lasting security protections.

Responsibilities

• Lead all technical aspects of a sales cycle with the customer, from RFIs through RFPs & RFQs, including project management and participation in POCs.
• Listen to customer requirements, read between the lines to build a solution that outperforms competitors.
• Be the primary technical contact for the customer(s) and partners in collaboration with the sales partner.
• Continuously improve knowledge of Fortinet products and solutions, and maintain understanding of the competitive landscape.
• Present Fortinet solutions effectively through whiteboarding, papers, or customer discussions.
• Manage time across multiple deals, ensuring a positive customer experience and accurate CRM records.
• Maintain accurate activity, contact, and account information in Salesforce.

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Systems Engineer to contribute to the success of our rapidly growing business.

Our Team

The Fortinet Systems Engineering team is a group of technically skilled and commercially astute professionals, who are passionate about solving our customer’s challenges through the delivery of industry leading Cybersecurity solutions.

With us you will

Lead all technical aspects of a sales cycle with the customer, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.

Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution, which outperforms the competitor offering.

Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.

Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.

Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.

Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.

Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.

Fortinet

From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure.Today, we secure the largest enterprises, service providers and government organizations around the world.

Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future.We have proven to be a truly innovative technology driven network security company with over 619 registered Global Patents. This is over 3 times more than our closest most innovative competitor!

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.