Position Summary
We are seeking a highly skilled System Administrator to support both internal and external customers. This role involves creating, maintaining, and troubleshooting on-premise and cloud solutions (Office365, Azure, Active Directory, backup & recovery), ensuring optimal performance and strict security compliance.
Key Responsibilities
- Administer on-prem Active Directory, Office365, and Azure.
- Support email migrations to Office365.
- Configure, install, and manage workstations, servers, and software.
- Monitor and manage server and network performance.
- Troubleshoot and respond to network, server, and storage alerts.
- Collaborate across server, storage, workstation, and application teams with a focus on security compliance.
- Maintain system documentation, reporting, and support best practices.
- Participate in backup, disaster recovery, and system optimization tasks.
- Provide high-quality, professional communication and support to end users.
Required Qualifications
Education & Experience
- BA/BS degree + 3 years of experience, or Associate degree + 3 years, or 5+ years of equivalent enterprise IT experience in a network-specific position.
Technical Skills
- Strong troubleshooting and problem-solving skills in complex systems.
- End-user presentation skills: ability to explain technical issues in non-technical terms.
- Hands-on experience with:
- Office365 & SharePoint Administration
- VMWare / Hypervisors
- PowerShell scripting
- Anti-virus & security tools
- Monitoring tools (SolarWinds, Nagios, QRadar, SNOW, Tufin, etc.)
- NextGen Firewalls (Fortinet, Cisco, Checkpoint)
- Networking protocols, routing & switching
- Backup solutions
Certifications (preferred):
- CompTIA Server+
- Office365 Certification
- CompTIA Network+
- CompTIA Security+
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