Sr Systems Administrator

Porch Group; Colombia; Remoto; COP 87.606.000 - 116.901.000; Tempo pieno

Descrizione del lavoro

Porch Group is seeking a Sr. Systems Administrator for a remote Colombia-based role. You will own and improve IT operations, architect scalable solutions, and mentor IT staff while collaborating with teams in the US.

The position focuses on cloud infrastructure (Azure/GCP), Okta IAM, and enterprise-level controls in a dynamic SaaS environment. You will lead critical IT projects, ensure SOX compliance, manage backups and disaster recovery, and partner with vendors.

Competenze

• Bachelor's degree in IT or related field or equivalent practical experience.
• Relevant IT certifications (AWS/GCP, CompTIA, Microsoft) are preferred.
• 7+ years of enterprise IT operations experience, with Level 3+ or lead capacity in a SaaS setting.

Mansioni

• Own and improve IT operations, including OS, security tools, apps, servers, email, databases, and patching.
• Lead technical projects and end-to-end accountability for workstreams.
• Maintain cloud health (Azure, GCP) and define monitoring/alerting standards.
• Manage Okta identity and access management and build automations with Okta Workflows.
• Provide Level 3/4 escalation support and mentor junior staff.
• Documentation, audits, SOX compliance, and disaster recovery testing.

Conoscenze

English proficiency

Multitasking

Analytical skills

Prioritization

Formazione

Bachelors in IT or related field

IT certifications (AWS/GCP, CompTIA, Microsoft)

Strumenti

Azure

GCP

Okta IAM

Okta Workflows

Windows

Linux

SQL databases

Claude

Copilot

Descrizione del lavoro

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by1) providing the best services for homebuyers2) led by advantaged underwriting in insurance3) to protect the whole home.As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.Job Title: Sr Systems AdministratorLocation: ColombiaWorkplace Type: RemoteThis role is employed through RemoFirst, Porch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.Job SummaryThe future is bright for the Porch Group, and we’d love you to be a part of it as a Sr Systems AdministratorAt Porch, no two days will ever be the same and you’ll have the opportunity to help solve big problems, with a refreshing balance of team support and ownership of your work!We rely on our Porch IT systems to help our business reach and succeed with consumers all over the United States. We’re seeking a senior systems administrator with deep technical expertise who’s ready to take ownership of critical infrastructure decisions and mentor other members of the IT team.In this role, the successful individual will protect our critical information, systems, and assets, architect and build scalable solutions, drive the evaluation and implementation of new software and hardware, mentor junior and mid-level IT staff, and help shape our overall IT strategy and roadmap.You will independently lead high-visibility initiatives, exercise sound judgment on complex technical trade-offs, and serve as an escalation point and subject-matter expert for the broader team. Our ideal candidate is down to earth, friendly, and passionate about applying deep technical expertise to a technology-based business model that creates real-world solutions.What You Will Do As An Sr. Systems AdministratorOwn and continuously improve essential IT operations, including operating systems, security tools, applications, servers, email systems, databases, and patch management, establishing and refining standard operating procedures within a publicly regulated enterprise environment.Lead Technical projects, architect solutions, and take end-to-end accountability for key workstreams within larger business initiatives, including planning, execution, and post-implementation review.Handle business-critical IT tasks and systems that provide advantage in a global marketplace.Maintain technical documentation and work with internal and external auditors to assure that IT general controls, including SOX (Sarbanes-Oxley) controls, are being followed and evidenced.Nurture dependable IT infrastructure and networking that is secure and always up and running.Partner with internal and external partners to communicate project status, activities, and achievements.Own cloud architecture health and performance (Azure, GCP), define monitoring and alerting standards, and lead incident response for critical issues; design, build, test, and maintain new servers and solutions.Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates, support LANs and SaaS applicationsAdminister Okta identity and access management, including SSO, MFA, provisioning/deprovisioning workflows, and group/application access policies; build and maintain Okta Workflows to automate identity lifecycle and access processes.Serve as the primary Level 3/4 escalation point for the help desk and other teams, driving complex troubleshooting and root-cause analysis, and mentor junior administrators on best practices.Perform routine/scheduled audits of the systems, including all backups, restores and disaster recovery testing.Adhere to and help enforce SOX IT general controls (access management, change management, and segregation of duties), maintaining audit-ready evidence and remediating control gaps in a timely manner.Scripting and automation to help eliminate repetitive work.Evaluate vendors and technology investments, providing input on IT budget planning and capacity forecasting.Collaborate with others to resolve information technology issues.Perform other IT related duties or projects, as assigned.What You Will Bring As An Sr. Systems AdministratorIT related Bachelor's degree or related on-the-job experience. Relevant IT certifications (e.g., AWS/GCP, CompTIA, Microsoft) preferred.7+ years of relevant enterprise IT operations experience, including significant time at a Level 3+ or lead capacity, preferably in a high-growth, dynamic SaaS environment.Must have strong English communication skills both verbal and written, attention to detail, dependability, cooperation, integrity, and analytical skills.Ability to multitask.Excellent organizational and prioritization skills; able to assess prioritization by gauging business impact in consideration of competing priorities.Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple business functions.Experience with Azure and GCP.Experience administering Okta or a comparable identity and access management (IAM/SSO) platform, including building automations with Okta Workflows.Proven experience maintaining enterprise-scale infrastructure and cloud solutions.Experience of maintaining and patching Windows, Linux and Apple operating systems.Experience of maintaining and patching SQL databases.Demonstrated ability to inspire, motivate, mentor, and influence behaviors to help drive change, including guiding the growth of less-experienced team members.Ability to adapt to rapidly changing priorities.Strong hands-on experience leveraging AI tools such as Claude or Microsoft Copilot to drive productivity, automation, and problem-solving in an IT environment.Experience working with global and/or US based business teamsWorkspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps uploadThe application window for this position is anticipated to close in 2 weeks (10 business days) from 11/06/26. Please know this may change based on business and interviewing needs.What You Will Get Supporting Porch GroupPay Range: COP 7,850,000.00 to COP 10,475,000.00 salary per month#LI-JV1#LI-RemoteWhat’s next?Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!