SR SRE (Linux & Windows) - Latam

Pearster LLC; Colombia; A distancia; COP 258.842.000 - 352.966.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from anywhere

Earn in USD

Paid time off

International certifications covered

Global coworking access

Improve your English

Descripción de la vacante

Pearster LLC is seeking a Senior Site Reliability Engineer to join a fintech project based in Canada. The role focuses on production application support, Linux/Windows administration, CMOD, and automation using Ansible.

You'll work in a 6-month engagement with a strong possibility of extension, collaborating with distributed teams and driving incident response, upgrades, and health checks to ensure high availability.

Formación

• 4+ years of experience in Application Support, Systems Administration, SRE, Infrastructure Engineering, or similar production support roles.
• Experience with IBM Content Manager OnDemand (CMOD) or similar Enterprise Content Management (ECM) platforms.
• Experience automating patching, upgrades, application maintenance, or health checks.
• Strong hands-on Linux administration and troubleshooting experience.
• Intermediate to advanced experience with Windows Server environments.
• Hands-on experience with patch management and production upgrades.
• Experience automating operational tasks using Ansible and/or Bash, Python, or PowerShell.
• Experience troubleshooting complex application and infrastructure issues.
• Experience with incident management and root cause analysis.
• Experience with monitoring and observability tools.
• Good understanding of networking and infrastructure concepts.
• Strong troubleshooting and problem-solving skills.
• Excellent English communication skills.

Responsabilidades

• Provide production application support, troubleshooting application and system issues.
• Maintain, troubleshoot, and support Linux and Windows Server environments.
• Support IBM Content Manager OnDemand (CMOD) environments and related components.
• Perform and support application and system upgrades, patching, and maintenance activities.
• Plan and execute production changes, including testing, validation, and rollback procedures.
• Automate recurring operational and application support tasks using Ansible and scripting tools.
• Monitor application and infrastructure health, availability, and performance.
• Investigate and resolve production incidents and perform root cause analysis.
• Participate in on-call and incident response activities when required.
• Collaborate with application, infrastructure, vendor, and other technical teams.
• Maintain technical documentation, runbooks, and operational procedures.

Conocimientos

Production support

Linux

Windows Server

CMOD

Ansible

Scripting

Incident response

Root cause analysis

Monitoring

Networking

English communication

Herramientas

CMOD

Ansible

Bash

Python

PowerShell

Descripción del empleo

Spoiler: This is where your next big move begins.

What this Journey Looks Like

We are looking for a Senior Site Reliability Engineer (SRE) to join a project for a fintech company based in Canada.

This is an initial 6-month engagement with a strong possibility of extension.

The ideal candidate will have a strong background in production application support and systems administration, with hands-on experience supporting enterprise applications across Linux and Windows environments.

Experience with IBM Content Manager OnDemand (CMOD) is highly desirable. We are particularly interested in engineers with hands-on experience in application support, automation, patching, upgrades, troubleshooting, and production operations.

Strong English communication skills are required to collaborate effectively with technical teams in Canada.

What You’ll Lead and Build

• Provide production application support, troubleshooting application and system issues.
• Maintain, troubleshoot, and support Linux and Windows Server environments.
• Support IBM Content Manager OnDemand (CMOD) environments and related components.
• Perform and support application and system upgrades, patching, and maintenance activities.
• Plan and execute production changes, including testing, validation, and rollback procedures.
• Automate recurring operational and application support tasks using Ansible and scripting tools.
• Monitor application and infrastructure health, availability, and performance.
• Investigate and resolve production incidents and perform root cause analysis.
• Participate in on-call and incident response activities when required.
• Collaborate with application, infrastructure, vendor, and other technical teams.
• Maintain technical documentation, runbooks, and operational procedures.

What You Bring to the Table - Must-Have

• 4+ years of experience in Application Support, Systems Administration, SRE, Infrastructure Engineering, or similar production support roles.
• Experience with IBM Content Manager OnDemand (CMOD) or similar Enterprise Content Management (ECM) platforms.
• Experience automating patching, upgrades, application maintenance, or health checks.
• Strong experience providing application support in production environments.
• Strong hands-on Linux administration and troubleshooting experience.
• Intermediate to advanced experience with Windows Server environments.
• Hands-on experience with patch management and production upgrades.
• Experience automating operational tasks using Ansible and/or Bash, Python, or PowerShell.
• Experience troubleshooting complex application and infrastructure issues.
• Experience with incident management and root cause analysis.
• Experience with monitoring and observability tools.
• Good understanding of networking and infrastructure concepts.
• Strong troubleshooting and problem-solving skills.
• Excellent English communication skills.
• Ability to work independently and collaborate with distributed technical teams.

Nice-to-Have

• Experience with Active Directory and Windows infrastructure administration.
• Experience with cloud platforms such as Azure or AWS.
• Previous experience working in fintech, financial services, or highly available production environments.

Benefits that Move you Forward.

We’re here to amplify your brilliance, not contain it.

• Work from anywhere with true flexibility and freedom.
• Earn in USD with compensation that matches your expertise.
• Recharge confidently with dedicated paid time off.
• Advance your career with fully covered international certifications.
• Access coworking spaces worldwide whenever you want a professional setup.
• Strengthen your English and expand your global reach.
• Connect and have fun with activities that unite our international team.
• Feel appreciated with personalized gifts and a thoughtful welcome kit.
• Grow our community and earn through our referral program.

At Pearster, your journey matters, and we’re here to help you go further than you imagined.