ServiceNow Developer

Scotiabank; Bogotá; Hybrid; COP 136,081,000 - 233,281,000; Full time

Job summary

ScotiaTech, a Scotiabank Group unit located in Bogota, Colombia, is seeking a ServiceNow developer to design, configure and implement modules such as ITSM, ITOM, ITAM and APM based on business needs. You will work across IT teams and business stakeholders to deliver efficient workflows and seamless integrations.

Responsibilities include requirement gathering, solution design, configuration, testing and deployment, maintaining documentation, and staying current with ServiceNow best practices to

Job description

Purpose

Contributes to the overall success of the Information Technology & Solutions (IT&S) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are always compliant with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Design, develop and configure ServiceNow modules such as ITSM, ITOM, ITAM, APM, and others based on business needs.
• Implement workflows, business rules, and automation to streamline processes and improve user experience.
• Integrate ServiceNow with other enterprise systems using technologies like REST and SOAP web services.
• Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.
• Ensure projects are delivered in a timely manner honoring the allocated budget and timelines.
• Create and maintain documentation on application configurations, system integrations, and process workflows.
• Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.
• Stay up to date with the latest ServiceNow features and best practices to provide efficient solutions.
• Makes recommendations towards the development of new code or reuse of existing code.
• Responsibilities may also include participation in component and data architecture design; performance monitoring, product evaluation and buy vs. build recommendations.
• Taking part in cross training with peers on different aspects of development.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
• Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team.

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence.
• Will require to work off-hours on occasion to provide technical support.

Location(s)

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.