Senior TOM Architect — Digital Transformation (Remote)

NTT DATA Europe & Latam; Bogotá; Remote; COP 292,047,000 - 486,744,000; Full time

Job summary

NTT DATA Europe & Latam seeks an experienced Senior Digital Transformation Consultant to assess and design future operating models and digital roadmaps for client organizations across Latin America. You will evaluate current processes, structures, and digital maturity, then define target operating models aligned to business objectives.

The role involves leading stakeholder interviews, building business cases, and presenting recommendations to senior leadership in a remote, multinational context.

Qualifications

• 5+ years of experience designing Operating Models.
• Expertise in Organizational Redesign in global companies.
• Proven experience designing and implementing Target Operating Models (TOM) for large, complex organizations.
• Strong background in organizational design and organizational effectiveness, including defining structures, roles, and responsibilities.
• Demonstrated ability to analyze, streamline, and improve business processes.
• Evaluation of organizational structures, capabilities and governance models.
• Experience developing digital strategies and roadmaps and translating them into operating model and process changes.
• Experience in a consulting or advisory environment, with a track record of delivering assessments and recommendations to senior stakeholders.
• Strong stakeholder facilitation, communication, and executive presentation skills.

Responsibilities

• Assess the client's current processes, organizational structure, and digital maturity to identify gaps, inefficiencies, and opportunities for improvement.
• Develop and document the assessment, including key findings, root causes, and prioritized recommendations for leadership review.
• Define and design the to-be operating model for the organization, including structure, roles, governance, and ways of working.
• Develop a digital strategy and roadmap aligned to business objectives, identifying the digital capabilities, technology enablers, and automation opportunities that support the to-be model.
• Facilitate stakeholder interviews and working sessions to gather requirements, validate findings, and build alignment across business and technology teams.
• Build the business case and phased implementation plan, including milestones, dependencies, and success measures.
• Present recommendations and deliverables to stakeholders.

Skills

Operating Model design

Organizational redesign

Digital strategy & roadmaps

Stakeholder facilitation

Executive presentation

Consulting experience

Education

Bachelor's degree in business/strategy/operations

Certifications in process improvement or enterprise architecture (e.g., Lean Six Sigma, TOGAF)

Job description

NTT DATA Europe & Latam seeks an experienced Senior Digital Transformation Consultant to assess and design future operating models and digital roadmaps for client organizations across Latin America. You will evaluate current processes, structures, and digital maturity, then define target operating models aligned to business objectives.

The role involves leading stakeholder interviews, building business cases, and presenting recommendations to senior leadership in a remote, multinational context.