Senior Tax & Accounting Support Specialist — Remote

Opsarmy; Bogotá ciudad; À distance; COP 192 406 000 - 288 610 000; Plein temps

Résumé du poste

Opsarmy is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong technical accounting judgment and the ability to investigate and resolve escalated issues.

Preferred qualifications include CPA or EA certification, with experience in tax notices, payroll issues, and customer-facing support. The position emphasizes clear communication and independent problem solving in a fast-paced,

Qualifications

• Professional accounting experience with exposure to US accounting and taxation.
• Professional ability to handle complex tax and accounting inquiries.
• Strong written and verbal English communication.
• Ability to explain complex accounting and tax topics to nontechnical customers.

Responsabilités

• Provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Support payroll questions and processing issues.

Connaissances

Accounting expertise

English communication

Analytical skills

Troubleshooting

Documentation

Independent problem solving

Zendesk experience

Excel/Sheets

QuickBooks

Formation

CPA

EA certification

Big Four background

Outils

Zendesk

QuickBooks

Excel/Google Sheets

Slack

Description du poste

Opsarmy is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires strong technical accounting judgment and the ability to investigate and resolve escalated issues.

Preferred qualifications include CPA or EA certification, with experience in tax notices, payroll issues, and customer-facing support. The position emphasizes clear communication and independent problem solving in a fast-paced,