Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary Senior Specialist, Talent Acquisition Overview
- Aligns talent acquisition strategies with Mastercard’s talent agenda across the Americas region, partnering with business leaders to support strategic talent priorities and workforce planning needs.
- Accountable for designing, planning, and coordinating talent acquisition efforts, ensuring recruiting programs are scalable to support local, regional, and cross-functional hiring activities.
- Acts as a consultant to business leaders and HR partners on a wide variety of talent acquisition strategies, programs, and processes.
- These include talent planning, recruiting, assessment, candidate sourcing, market research, talent intelligence, and employment branding.
- Delivers strategic recruitment for high-volume and complex hiring needs across the Americas region, supporting multiple business units and functions.
Role
- Develop sourcing strategies through detailed market research, talent mapping, and data mining, leveraging tools such as LinkedIn, social media, and other external resources to identify prospective candidates.
- Conduct initial outreach to and screening of prospective internal and external candidates and serve as the primary point of contact throughout the recruiting process.
- Partner with hiring managers and HR stakeholders across the Americas region to develop talent acquisition strategies aligned with business growth objectives and workforce planning needs.
- Provide market intelligence, talent insights, and competitive benchmarking to support hiring decisions across multiple geographies and business functions.
- Execute employment branding and talent attraction initiatives and collaborate with Communications and HR partners to support designated objectives.
- Coordinate phases of the talent acquisition process for assigned talent pipelines and evaluate candidate recommendations against business requirements.
- Ensure compliance with talent acquisition processes, systems, and governance standards.
- Monitor progress against key recruiting metrics, including time-to-fill, cost-per-hire, candidate pipeline health, diversity representation, and candidate experience.
- Build and maintain strong relationships with internal stakeholders to influence hiring decisions and drive successful recruitment outcomes.
- Support strategic talent initiatives and projects that enhance recruiting effectiveness and strengthen Mastercard’s employer brand across the Americas region.
All About You
- Experience implementing talent acquisition programs and processes, including candidate screening, assessment, and selection, in a fast-paced, high-volume, and matrixed environment.
- Proven track record delivering hiring results that meet business needs and stakeholder expectations.
- Consistently delivered strong performance against recruiting metrics, including time-to-fill, cost-per-hire, candidate slates, and pipeline development.
- Experience assessing and selecting top talent while providing robust market insights and candidate evaluations to hiring teams.
- Strong experience conducting market research and talent mapping independently, communicating effectively with prospective candidates, and presenting findings to stakeholders across functions and industries.
- Experience managing the full candidate lifecycle from sourcing through offer and onboarding.
- Demonstrated success identifying and developing new talent pools and sourcing channels.
- Track record of success recruiting across the Americas region, managing hiring needs across multiple countries, business functions, and organizational levels.
- Ability to influence and consult with senior stakeholders in a matrixed environment.
- Strong project management, prioritization, and organizational skills.
- Fluent in Spanish and English.
- Experience recruiting across functions such as Product, Commercial, Technology, Services, Finance, Operations, or other corporate areas is an asset.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.