Business Analyst II

Mastercard Inc.; Bogotá ciudad; Presencial; COP 70.000.000 - 100.000.000; Jornada completa

Descripción de la vacante

Mastercard Inc. is seeking a Business Analyst II in Bogotá, Colombia to partner with business owners, understand opportunities, and translate requirements for development teams. The role drives design, testing, and implementation across the project lifecycle.

The candidate will support requirement development, ensure timely communication, and document business/technical presentations. Strong Excel/Word skills and 3–5 years of experience are expected, with a focus on delivering high-quality

Formación

• Bachelor's degree or equivalent work experience.
• Prior Business Analyst and Project Management experience.
• Proficient in Microsoft Word and Excel.
• 3–5 years of experience in business/ development lifecycle.
• Broad technical knowledge and ability to manage multiple projects.

Responsabilidades

• Coordinate and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities.
• Provide business knowledge and technical support for requirement development. Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project and ensure knowledge transfer of vendor technology to MasterCard staff.
• Document and coordinate changes and enhancements of products and services and prepare and/or present documentation of business/technical presentations.
• Provide technical support for the members to ensure adherence to requirements.
• Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
• Prepare overall project plan; incorporating costs and tasks from the various components; ensuring a successful and timely project implementation.
• Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
• Coordinate and assist in implementation of new or revised rules and policies.
• Coordinate and document project/release level user acceptance testing.

Conocimientos

Business analysis

Requirements gathering

Stakeholder communication

Project coordination

Microsoft Excel

Microsoft Word

Educación

Bachelor's degree or equivalent

Herramientas

MS Office

Descripción del empleo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Business Analyst II

Overview

The Billing Services department provides centralized billing for products and services billed to our customers using the MasterCard Consolidated Billing System (MCBS). Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as MasterCard advances commerce globally.

Objectives

• Partner with business owners to understand new business opportunities and define the business and functional requirements.
• Deliver high-quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.

Role

• Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities.
• Provide business knowledge and technical support for requirement development. Work closely with developers and requesters identifying data and functional requirements in the design of new/enhanced systems.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project and ensure knowledge transfer of vendor technology to MasterCard staff.
• Document and coordinate changes and enhancements of products and services and prepare and/or present documentation of business/technical presentations.
• Provide technical support for the members to ensure adherence to requirements.
• Evaluate business requests to determine feasibility; work with Software Engineers to define alternatives and recommend optimal solutions.
• Prepare overall project plan; incorporating costs and tasks from the various components; ensuring a successful and timely project implementation.
• Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
• Coordinate and assist in implementation of new or revised rules and policies.
• Coordinate and document project/release level user acceptance testing.

All About You

• Bachelors Degree or equivalent work experience required.
• Prior Business Analyst and Project Management experience required.
• Proficient in Microsoft Word and Excel.
• Applies extended expertise of principles theories and concepts plus broad knowledge of business/function and development life cycle, usually acquired through three to five years of experience.
• Broad technical knowledge.
• Ability to manage multiple complex projects.
• Self-starter with good leadership abilities.
• Requires minimal supervision/assistance.
• Good business writing skills and effective presentations skills.
• Must possess excellent verbal and written communication skills.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.