Manager, Business Analysis

Mastercard Inc.; Bogotá ciudad; Presencial; COP 180.000.000 - 260.000.000; Jornada completa

Descripción de la vacante

Mastercard Inc. seeks a Title and Summary Manager, Business Analysis to lead pricing changes within the MCBS system and manage a global team. You will coordinate revisions, testing, and communications with developers and stakeholders to deliver timely, accurate pricing enhancements.

The role requires strong business analysis, project management, and collaboration across multinational teams, with a focus on driving measurable outcomes in a fast-paced environment.

Formación

• Bachelor’s degree required in a business/engineering or related field.
• Experience as Business Analyst or Project Manager with Lean Six Sigma and Agile.
• Ability to manage multiple complex projects and align stakeholders.

Responsabilidades

• Coordinate and implement revisions, testing, and documentation for pricing changes and opportunities.
• Define data and functional requirements with developers for new pricing constructs.
• Ensure timely development objectives, testing, and member notifications.

Conocimientos

Stakeholder management

Agile

Lean Six Sigma

Project management

Communication

Global collaboration

Educación

Bachelor’s degree in Business, Engineering or related field

Descripción del empleo

Title and Summary Manager, Business Analysis Manager, Business Analysis Overview

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Billing Services department provides centralized billing for products and services billed to customers using the Mastercard Consolidated Billing System (MCBS). MCBS supports the billing for all Mastercard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees. Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as Mastercard advances commerce globally. The Manager, Business Analysis role is responsible for the timely and accurate delivery of pricing rate changes within the MCBS system. This role will report to the Director, Business Analysis role and lead a global team in support of the following objectives.

• Are you energized by leading complex initiatives of strategic importance?
• Are you motivated to drive business transformation on a global scale?
• Are you a collaborative leader who empowers employees to deliver measurable results?

Role

• Coordinate and participate in review revisions; changes; enhancements; testing; documentation; and member notification of product and pricing enhancements and/or business opportunities
• Work closely with developers and requesters identifying data and functional requirements in the new pricing constructs.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Evaluate pricing requests to determine feasibility; work with Billing and Technology colleagues to define alternatives and recommend optimal pricing solutions
• Develop and manage project and performance plans, aligning costs and tasks across components to ensure on-time delivery within planned effort.
• Ensure methodology compliance; document and raise problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
• Coach, direct, and develop team members to achieve their goals and make positive culture contributions

All About You

• Bachelor’s degree in Business, Engineering or other related technical field
• Prior Business Analyst or Project Management experience (Lean Six Sigma, Agile)
• Ability to manage multiple complex projects
• Ability to decision on the fly, with focus on retrospective views
• Demonstrated experience influencing and aligning stakeholders to achieve goals
• Experience working within a global, multi-national corporation
• Excellent verbal and written communication skills
• Demonstrates a positive cultural influence in support of Mastercard’s leadership principles and decency quotient
• Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy, while meeting needs of business

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.