Senior Process Reengineering & Optimization Analyst

Citibank (Switzerland) AG; Bogotá; Presencial; Confidencial; Jornada completa

Descripción de la vacante

Citibank (Switzerland) AG seeks a liquidity operations professional in Bogotá to manage client queries and support transactional processing. You will proactively identify issues and provide practical solutions, ensuring smooth reconciliation, interest recalculations, and smooth operation transitions.

Responsibilities include leading corrective actions, coordinating with Tech, Product, and Client Services, and contributing to weekly/monthly reporting.

Formación

• Bachelor’s degree in Business, Finance or related discipline; treasury, investments or cash management knowledge desirable.

Responsabilidades

• Day to day management of internal and external client queries
• Supports transactional processing
• Proactively identify client issues and solutions
• Review interest conditions on active accounts for troubleshooting
• Identify, analyze and resolve re-calculation of interest accruals, reconciliation discrepancies and/or sweeps failures
• Point person for transition, alignment, and stabilization of critical operations functions
• Assist as required for control, risk, daily activities, and projects
• Provide coverage and leadership across internal partners, products, client services, channels, and technology
• Participate and support resolution of system outages to mitigate client impact
• Review internal processes, procedures and client issues and provide insights and potential recommendations
• Assist in the production of weekly, monthly and quarterly department reports

Conocimientos

Analytical mindset

Quantitative skills

Problem solving

Organizational skills

Client focus

Educación

Bachelor's degree in Business, Finance or other relevant discipline

Descripción del empleo

Citibank (Switzerland) AG seeks a liquidity operations professional in Bogotá to manage client queries and support transactional processing. You will proactively identify issues and provide practical solutions, ensuring smooth reconciliation, interest recalculations, and smooth operation transitions.

Responsibilities include leading corrective actions, coordinating with Tech, Product, and Client Services, and contributing to weekly/monthly reporting.