Senior Ops Engineer

N-iX; Medellín; A distancia; COP 60.000.000 - 110.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working format

Competitive salary

Professional development tools

Tech communities

Descripción de la vacante

N-iX is seeking a Senior Operations Engineer to join our team supporting and maintaining infrastructure across global production environments. This role focuses on troubleshooting, operations, and automation within a fast-moving tech setting.

The position offers flexible work formats (remote or on-site), a competitive salary, and professional development opportunities through mentorship, tech talks, and centers of excellence.

Formación

• 4+ years in IT, system administration, or related field.
• Foundational knowledge of operating systems, networking, or cloud technologies.
• Experience with monitoring, logging, or cloud platforms.
• Exposure to automation tools or practices.

Responsabilidades

• System Monitoring & Support: Monitor system health, respond to alerts, and resolve issues.
• Documentation: Develop and maintain technical docs, runbooks, and SOPs.
• Operational Tasks: Perform software updates, system patching, and manage user access.
• Automation: Identify opportunities for automation and contribute to scripting and tools development.

Conocimientos

Linux Admin

Windows Admin

Python

Bash

Cloud: Azure

Cloud: AWS

Monitoring: Prometheus

Monitoring: Grafana

Networking basics

Educación

IT/CS degree

Herramientas

Git

Descripción del empleo

Europe, LATAM

Work type:

Office/Remote

Technical Level:

Senior

Job Category:

Software Development

About the Customer

Our client is a global leader in electronic signature technology and agreement solutions, helping organizations connect and automate how they prepare, sign, act on, and manage agreements. Their highly reliable production software environments are at the heart of their business, powering secure and efficient digital workflows for customers worldwide.

The Team

Our team tackles complex global challenges with innovative solutions that impact millions of people and businesses daily. We focus on building scalable, reliable, and secure systems. We value diverse skills and welcome individuals who are eager to learn, grow, and thrive in a collaborative environment.

The Role

We are seeking an Operations Engineer passionate about system operations, troubleshooting, and automation. In this role, you’ll:

• Support and maintain our infrastructure
• Resolve operational issues
• Contribute to process improvements and automation
• This is a fantastic opportunity for someone with a solid technical foundation, a desire to learn, and a drive to make an impact in a dynamic and supportive team.
• Key Responsibilities
• System Monitoring & Support: Monitor system health and performance, respond to alerts, and resolve issues to ensure reliable operations.
• Documentation: Develop and maintain technical documentation, including runbooks and standard operating procedures (SOPs)
• Operational Tasks: Perform software updates, system patching, and manage user access
• Automation: Identify opportunities for automation and contribute to scripting and tools development under guidance
• Collaboration: Work with team members to ensure operational best practices are followed and continuously improved.

What You Bring

Technical Skills:

• Basic Linux and/or Windows administration with troubleshooting abilities
• Exposure to scripting or programming with Python and Bash
• Experience with cloud platforms (Azure preferable, but also AWS is taken into consideration)
• Awareness of monitoring and alerting tools (e.g., Prometheus, Grafana)
• Basic networking knowledge (IP addresses, DNS, troubleshooting)

Basic Qualifications

• 4+ years in IT, system administration, or related field
• Foundational knowledge of operating systems, networking, or cloud technologies
• Experience with monitoring, logging, or cloud platforms
• Exposure to automation tools or practices
• Familiarity with version control systems (Git) is a plus
• Passion for technology and solving real-world problems

Why Join Us?

• You’ll build a strong foundation in operations engineering while working alongside experienced professionals. We offer mentorship, hands-on experience, and opportunities for career growth. If you’re excited about learning new technologies, improving systems, and contributing to meaningful projects, we want to hear from you!

NB! Working hours: 06:00 am - 14:00 CET, Monday to Friday - availability during these hours is mandatory. This corresponds to 01:00-09:00 BRT (Brazil), 23:00-07:00 COT (Colombia), and similar overnight/early-morning hours across the Americas.

NB2! The role is planned as an initial 6-month engagement, with the opportunity to continue beyond this period depending on the project’s needs and progress.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing