Senior Manager, Commercial Quality - LatAm Cluster

Johnson & Johnson Co.; Bogotá; On-site; COP 120,000,000 - 180,000,000; Full time

Job summary

Johnson & Johnson is seeking a Sr Manager Commercial Quality Cluster EP/NV in Bogote1, Colombia. You will lead the cluster quality organization, oversee CAPA, audits, SOPs, and cross‑functional collaboration to ensure compliance and robust quality systems across LatAm markets.

The role requires coordinating with regulatory bodies, implementing risk management, and driving continuous improvement in quality performance across the region.

Responsibilities

• Lead the Cluster Commercial Quality organization, including all commercial activities, and support to handling, storage, distribution (when applicable), to ensure a proactive approach to quality assurance and quality systems.
• Develop appropriate strategic and process performance measures/targets.
• Manage the overall corrective and preventive action (CAPA) and risk management processes.
• Establish and maintain global and local relationships with partnering organizations and regulatory bodies.
• Oversee the management of Standard Operating Procedures, ensuring simplicity, standardization and education across the countries.
• Operate as a key business partner for quality and process improvement, understand business requirements.
• Ensure compliance to all applicable quality standards and regulatory requirements.
• Ensure troubleshooting and solutions to quality issues through statistical analysis and process excellence tools.
• Present case studies and metrics to Cluster Leadership.
• Coordinate execution of internal audit, and 2nd party audit as needed.
• Lead the management review process for the cluster as Management Representative. Propose initiatives for quality performance improvement.
• Drive complaint vigilance execution in the countries ensuring the timely reporting and closure of product related complaints cases, quality, and immediate escalation.
• Understand current requirements of Regulatory Agencies such as local MOH's, as well as standard organizations such as ISO.
• Ensure compliance with the J&J policies and local regulations at the local warehouses and distributors
• Effectively work with Cross Segment leadership (functional and commercial) in the deployment and sustainability of initiatives that will support QMS execution and compliance on designated countries.
• Management of Pharmacovigilance and Post Market Surveillance (Technovigilance) systems within the cluster.

Job description

Johnson & Johnson is seeking a Sr Manager Commercial Quality Cluster EP/NV in Bogote1, Colombia. You will lead the cluster quality organization, oversee CAPA, audits, SOPs, and cross‑functional collaboration to ensure compliance and robust quality systems across LatAm markets.

The role requires coordinating with regulatory bodies, implementing risk management, and driving continuous improvement in quality performance across the region.