Senior Data Scientist — Remote, Data-Driven Impact

Dataroles; Colombia; A distancia; COP 447.928.000 - 479.923.000; Jornada completa

Descripción de la vacante

Customer.io is seeking a Senior Data Scientist to drive data-driven decisions across product and marketing. This hands-on, remote role focuses on analyzing customer behavior, building models, and guiding experiments to improve adoption, engagement, and retention.

You will collaborate with Product, Marketing, and Data Eng to deliver reliable metrics and scalable analytics. The position offers a competitive salary in the $140,000–$150,000 USD range, with final compensation based on experience and

Formación

• 5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment.
• Strong foundation in statistics, experimentation, and behavioral analytics - with the ability to apply them pragmatically to real product and business problems.
• Proficiency in SQL and Python for large-scale analysis, modeling, and exploration.

Responsabilidades

• Analyze behavioral patterns across the customer lifecycle to identify trends, usage archetypes, and opportunities to improve adoption, engagement, and retention.
• Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition.
• Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.
• Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios.
• Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics.
• Communicate findings clearly and directly so teams can make informed decisions without needing a statistics background.

Conocimientos

SQL

Python

Statistics

Experiments

Behavioral analytics

Stakeholder communication

Herramientas

Snowflake

BigQuery

dbt

Descripción del empleo

Customer.io is seeking a Senior Data Scientist to drive data-driven decisions across product and marketing. This hands-on, remote role focuses on analyzing customer behavior, building models, and guiding experiments to improve adoption, engagement, and retention.

You will collaborate with Product, Marketing, and Data Eng to deliver reliable metrics and scalable analytics. The position offers a competitive salary in the $140,000–$150,000 USD range, with final compensation based on experience and