Senior Consultant, Services Subscription (Hybrid Work Model)

Dynamics ATS; Puerto Bogotá; Híbrido; COP 286 451 000 - 445 590 000; Tempo integral

Resumo da oferta

Quorum Software is seeking a Senior Consultant, Services Subscription to join our Hybrid team in Bogota, Colombia. You will provide functional assistance and solutions to complex business scenarios using Quorum’s oil and gas software applications, with emphasis on customer experience.

The role requires strong communication, SQL knowledge, willingness to travel occasionally, and a passion for continuous learning.

Qualificações

• Bachelor's degree in engineering, business or related analytical field.
• Excellent written and verbal communication skills.
• Willing to travel occasionally during the week.
• Strong problem solving and analytical abilities.
• Ability to learn new technologies quickly.
• Basic understanding of databases, data models, data migrations, and SQL.
• Basic understanding of software development.
• Fluent in English, both written and spoken.

Responsabilidades

• Answer questions on system functionality and configuration.
• Analyzing complex business requests and interpreting them for internal engineering teams and external IT and business staff.
• Triaging, recreating, and documenting issues to provide detailed problem descriptions for coordination with engineering or product management.
• Working with Clients to obtain business and technical specifications to help implement next generation software solutions.
• Understand the importance of customer relations and supporting software users.
• Work with various team members to satisfy business requirements and provide solutions to software requests.
• Create documentation that clearly demonstrates proper methodology and/orenhancement to be delivered solves the business problem reported.
• Participating in the configuration, enhancement, and testing phases associated with software development and implementation.
• Working closely with our software engineering teams to integrate release software into Client environments.
• Providing guidance and mentoring for less experienced consultants.
• Participating in company building exercises, such as recruiting or delivery of internal training courses.
• Ensuring successful completion of personal and team deliverables.
• Complete administrative tasks required to track request through lifecycle.
• Curate Knowledge Base content.
• And other duties as assigned.

Conhecimentos

Fluent English

SQL

Analytical skills

Problem solving

Communication

Willing to travel

Team collaboration

Interpersonal skills

Formação académica

Bachelor's degree

Ferramentas

SQL

C++/C#

Java

VB

Descrição da oferta de emprego

Senior Consultant, Services Subscription

Location: Bogota, Colombia

Model of Work: Hybrid

Are you excited by challenges?Do you enjoy working in a fast-paced, dynamic environment?Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Overview

This individual will be a member of a team focused on providing functional assistance and timely, effective solutions to complex business scenarios through the knowledge and application of Quorum’s oil and gas software applications. The individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. The role requires extensive interactions with customers via written and verbal communications.

Responsibilities

• Answer questions on system functionality and/or configuration
• Analyzing complex business requests and interpreting them for internal engineering teams and external IT and business staff
• Triaging, recreating, and documenting issues to provide detailed problem descriptions for coordination with engineering or product management
• Working with Clients to obtain business and technical specifications to help implement next generation software solutions
• Understand the importance of customer relations and supporting software users
• Work with various team members to satisfy business requirements and provide solutions to software requests
• Create documentation that clearly demonstrates proper methodology and/orenhancement to be delivered solves the business problem reported
• Participating in the configuration, enhancement, and testing phases associated with software development and implementation
• Working closely with our software engineering teams to integrate release software into Client environments
• Providing guidance and mentoring for less experienced consultants
• Participating in company building exercises, such as recruiting or delivery of internal training courses
• Ensuring successful completion of personal and team deliverables
• Complete administrative tasks required to track request through lifecycle
• Curate Knowledge Base content
• And other duties as assigned.

Requirements

• Bachelor's degree in engineering, Business or related disciplines that have an analytical component
• Very good written and verbal communication skills
• Must be willing to travel occasionally during the week
• Strong problem solving and/or analytical skills
• Ability to embrace and leverage new technology
• Basic understanding of database systems, data models, data migrations, and experience using SQL
• Basic understanding of software development
• Aptitude to build on concepts
• Strong desire for continuous learning
• Strong interpersonal skills
• Fluent in English, both written & verbal

Preferred Skills

• Demonstrated technical process including solving complex problems, programming skills (SQL, C++/C#, Java, VB and/or other computer programming languages), and familiarity/understanding of systems architecture
• Demonstrated leadership skills such as managing project schedules and fostering team collaboration
• Aspiration or work experience in the oil and gas industry
• Aspiration or work experience in cost accounting, revenue accounting, and/or financial systems
• Aspiration or work experience in developing and implementing solutions for Client needs