Senior Consultant, Services Subscription (Hybrid Work Model)

Quorum Software; Bogotá; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

Quorum Software in Bogotá is seeking a customer-focused consultant to provide functional assistance for our oil and gas software. You will analyze complex business requests, reproduce issues for engineering, and work with clients to gather requirements for next generation solutions.

This role requires strong communication in English, willingness to travel occasionally, and a passion for learning new technologies.

Qualifications

• Bachelor's degree in engineering or related disciplines with analytical component.
• Very good written and verbal communication skills.
• Must be willing to travel occasionally during the week.
• Strong problem solving and analytical skills.
• Ability to embrace and leverage new technology.
• Basic understanding of database systems, data models, migrations, and SQL usage.
• Basic understanding of software development.
• Aptitude to build on concepts and continuous learning.
• Strong interpersonal skills.
• Fluent in English, both written & verbal.

Responsibilities

• Answer questions on system functionality and configuration.
• Analyze complex business requests and interpret for internal teams and external staff.
• Triaging, reproducing, and documenting issues for engineering or product management.
• Work with clients to obtain business and technical specifications for new solutions.
• Document knowledge base content and contribute to testing phases.
• Mentor less experienced consultants and participate in team deliverables.

Skills

English fluency

Communication

SQL basics

Analytical thinking

Willing to travel

Education

Bachelor's degree in engineering or related

Tools

SQL

Programming languages

Job description

Overview

This individual will be a member of a team focused on providing functional assistance and timely, effective solutions to complex business scenarios through the knowledge and application of Quorum’s oil and gas software applications. The individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. The role requires extensive interactions with customers via written and verbal communications.

Responsibilities

• Answer questions on system functionality and/or configuration
• Analyzing complex business requests and interpreting them for internal engineering teams and external IT and business staff
• Triaging, recreating, and documenting issues to provide detailed problem descriptions for coordination with engineering or product management
• Working with Clients to obtain business and technical specifications to help implement next generation software solutions
• Understand the importance of customer relations and supporting software users
• Work with various team members to satisfy business requirements and provide solutions to software requests
• Create documentation that clearly demonstrates proper methodology and/or enhancement to be delivered solves the business problem reported
• Participating in the configuration, enhancement, and testing phases associated with software development and implementation
• Working closely with our software engineering teams to integrate release software into Client environments
• Providing guidance and mentoring for less experienced consultants
• Participating in company building exercises, such as recruiting or delivery of internal training courses
• Ensuring successful completion of personal and team deliverables
• Complete administrative tasks required to track request through lifecycle
• Curate Knowledge Base content
• And other duties as assigned.

Requirements

• Bachelor's degree in engineering, Business or related disciplines that have an analytical component
• Very good written and verbal communication skills
• Must be willing to travel occasionally during the week
• Strong problem solving and/or analytical skills
• Ability to embrace and leverage new technology
• Basic understanding of database systems, data models, data migrations, and experience using SQL
• Basic understanding of software development
• Aptitude to build on concepts
• Strong desire for continuous learning
• Strong interpersonal skills
• Fluent in English, both written & verbal

Preferred Skills

• Demonstrated technical process including solving complex problems, programming skills (SQL, C++/C#, Java, VB and/or other computer programming languages), and familiarity/understanding of systems architecture
• Demonstrated leadership skills such as managing project schedules and fostering team collaboration
• Aspiration or work experience in the oil and gas industry
• Aspiration or work experience in cost accounting, revenue accounting, and/or financial systems
• Aspiration or work experience in developing and implementing solutions for Client needs
• Entrepreneurial skills, including motivation to take on more responsibility
• Interest to help grow and develop Client relationships through direct and meaningful interaction
• Related work experience with Quorum softwares is strongly preferred

Additional Details

• Background Check: The successful candidate will need to successfully complete the following clearances: Criminal History Check, Education Verification, Employment Verification, Driver’s License Verification and Passport/ID validation.
• Visa Sponsorship: Employment eligibility to work with Quorum Software in Colombia is required as the company will not pursue visa sponsorship for this position. The successful candidate will be required to ensure they maintain and renew any visas or permits that grant employment eligibility where applicable.
• Current professional card or registration in Colombia (if applicable): The successful candidate will be required to present their professional card or registration information if the role is deemed to be regulated.
• Onboarding Medical: The successful candidate will be required to undergo an onboarding medical examination prior to commencement of employment, in accordance with Colombian legislation.

About Quorum Software

Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since , Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.

Quorum Diversity Statement

At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.

Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department