Senior Business Systems Analyst, Partner Systems & Automation

Hubspot; Colombia; A distancia; COP 90.000.000 - 150.000.000; Jornada completa

Descripción de la vacante

HubSpot is seeking a Senior Business Systems Analyst for Partner Systems & Automation in a remote Colombia role. You will own complex automation and data workflows across the Solutions Partner program, building multi‑step integrations using Workato, HubSpot CRM, and REST APIs.

You’ll prototype AI‑driven processes, scope work precisely, and collaborate with operations, product, engineering, finance, and analytics to deliver measurable value.

Formación

• 4+ years of hands‑on experience building and shipping production systems.
• Technical fluency across the systems stack: SQL, REST APIs, Python, and JSON.
• Hands‑on experience with iPaaS tools (Workato, Zapier, Boomi, or similar).
• Comfort with production engineering hygiene: version control, incremental rollouts, basic testing.
• Experience shipping AI‑assisted features or automation used by real users.
• Ability to navigate ambiguous problems and reframe the work before building.
• Experience aligning multiple stakeholder groups without formal authority.
• Strong written and verbal communication; explain complex systems to non‑techs and business problems to engineers.
• Ownership: define outcomes, verify after ship, and own ongoing running systems.

Responsabilidades

• Take ownership of cross‑functional automation and systems work across HubSpot’s Solutions Partner program.
• Identify inefficiencies and root causes, design, build, test, and ship solutions.
• Build and maintain integrations, automations, and data pipelines using Workato and HubSpot CRM.
• Prototype AI‑assisted workflows and automation agents from idea to working implementation.
• Scope work: define problem, quantify impact, propose right‑sized solution, prototype before full build.
• Collaborate with Partner Operations, Partner Product, Engineering, Finance, and Analytics to translate problems into tech.
• Push back when requests lack justification and help stakeholders understand the tradeoffs.
• Operate across multiple partner program domains and contribute to cross‑domain capability.
• Share learnings to build reusable capabilities across the team.

Conocimientos

SQL

REST APIs

Python

JSON

AI

Version control

Communication

Problem solving

Herramientas

Workato

Zapier

Boomi

Descripción del empleo

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Senior Business Systems Analyst, Partner Systems & Automation

Operations

Remote - Colombia

POS-P2917

Senior Business Systems Analyst, Partner Systems & Automation

About the Team

HubSpot's Partner Systems & Automation team builds the systems, automations, and integrations that power HubSpot's partner ecosystem — one of the most strategically important parts of the business, representing a significant share of HubSpot revenue. We work across HubSpot's internal CRM portals, Workato, ServiceNow, Snowflake, and a range of third‑party systems, and we are actively expanding our use of AI‑assisted workflows to move faster from problem identification to working solutions.

We identify problems, design solutions, build them, ship them, and own them. Our BSAs sit at the boundary between business operations and technical execution — close enough to the business to understand what matters, and technical enough to build it. We are looking for a Senior BSA who thinks like a builder, operates like an engineer, and communicates like a business partner.

In This Role, You'll Get To

• Take ownership of complex, cross‑functional automation and systems work across HubSpot's Solutions Partner program — one of the most mature and technically demanding parts of our partner ecosystem
• Identify inefficiencies and root causes across partner operations workflows, then design, build, test, and ship solutions
• Build and maintain integrations, automations, and data pipelines using Workato and HubSpot CRM, with SQL and REST APIs as standard tools of the trade
• Prototype AI‑assisted workflows and automation agents, bringing them from idea to working implementation and iterating based on real usage data
• Scope work rigorously — define the problem, quantify the impact, propose the right‑sized solution, and know when to prototype before committing to a full build
• Partner with stakeholders across Partner Operations, Partner Product, Engineering, Finance, and Analytics to translate business problems into technical solutions
• Push back constructively when a request does not justify the investment, and help stakeholders understand why
• Operate across multiple partner program domains over time — Solutions Partners is your primary home, but this team is deliberately moving toward cross‑domain capability and you will be part of that shift
• Contribute to the team's technical standards and share what you learn, so useful discoveries by one person become capabilities for everyone

We Are Looking For Someone With

• 4+ years of hands‑on experience in a role where you built and shipped production systems — business systems analyst, automation engineer, internal tools engineer, or similarly technical operations role
• Technical fluency across the systems stack — SQL, REST APIs, Python, and JSON are standard tools for you; you use them to understand, diagnose, and extend systems
• Hands‑on experience with iPaaS tools (Workato, Zapier, Boomi, or similar) — building and maintaining multi‑step automations and integrations across complex systems
• Comfort with engineering hygiene for production systems — version control, incremental rollouts, and basic testing practices that make what you build safe to operate and easy for others to maintain.
• Either shipped an AI‑assisted feature or automation that real users used, or have a strong production track record and genuine interest in applying AI to operational workflows
• Comfort working in ambiguous environments where the right problem is not always the stated problem — you ask the questions that reframe the work before you start building
• Experience working across multiple stakeholder groups with different incentives and priorities, and the ability to align people without formal authority
• Strong written and verbal communication — you can explain a complex system to a non‑technical audience and a complex business problem to an engineer
• A sense of ownership that extends past delivery — you define expected outcomes before you build, check them after you ship, and treat the systems you own as your ongoing responsibility

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in‑person onboarding. If you join our broader Product team, you’ll also attend other in‑person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

About HubSpot

HubSpot (NYSE: HUBS) is an AI‑powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer‑obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work . We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award‑winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

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If you need accommodations or assistance due to a disability, please reach out to us using this form .

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversitypage here .

India Applicants: link to HubSpot India's equal opportunity policy here .

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

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