SAP L2 Logistics Analyst - Drive Global Supply Chain

Inchcape Digital Limited; Bogotá ciudad; On-site; COP 70,000,000 - 110,000,000; Full time

Job summary

Inchcape Digital Limited in Bogotá seeks a SAP L2 Logistics Support Analyst to provide second-level functional support for SAP Logistics (MM, SD, EWM, VMS). You will analyze incidents, drive continuous improvements, and ensure alignment with business requirements while delivering high-quality support to end users.

The role requires strong SAP Logistics knowledge, problem-solving skills, and effective collaboration with business users, technical teams, and project stakeholders in a fast-growing,

Qualifications

• Bachelor’s degree or equivalent professional experience.
• SAP Logistics certification is desirable.
• Strong knowledge of SAP Logistics modules MM, SD, EWM, VMS.
• Proven experience supporting SAP Logistics solutions in enterprise environments.
• Strong analytical and troubleshooting skills.
• Experience working within SLA-driven support environments.
• Excellent communication in Spanish and English.

Responsibilities

• Provide Level 2 functional support for SAP Logistics modules MM, SD, EWM, VMS, and related business processes.
• Analyze and resolve medium- and high-complexity incidents and service requests within agreed service levels.
• Identify recurring issues, perform root cause analysis, and drive problem management initiatives to improve system stability.
• Recommend and support continuous improvements to existing SAP business processes and operational procedures.
• Create and maintain functional documentation, knowledge articles, and training materials for end users and support teams.
• Develop functional specifications for enhancements, custom developments, reports, and data processing solutions.
• Execute functional testing activities and support user acceptance testing when required.
• Collaborate with project teams and business stakeholders to ensure a smooth transition of new solutions into support following project go-live activities.

Skills

Bilingual Spanish-English

Education

Bachelor’s degree or equivalent

Tools

SAP Logistics

Job description

Inchcape Digital Limited in Bogotá seeks a SAP L2 Logistics Support Analyst to provide second-level functional support for SAP Logistics (MM, SD, EWM, VMS). You will analyze incidents, drive continuous improvements, and ensure alignment with business requirements while delivering high-quality support to end users.

The role requires strong SAP Logistics knowledge, problem-solving skills, and effective collaboration with business users, technical teams, and project stakeholders in a fast-growing,