SAP Basis DcEM

Coelate Technologies; Colombia; Presencial; COP 90.000.000 - 150.000.000; Jornada completa

Descripción de la vacante

Coelate Technologies in Colombia seeks a senior SAP cloud and IT service management professional to lead customer engagements across SAP landscapes. You will navigate SAP S/4HANA deployments, cloud operations, and system architecture, delivering services that align with ITIL practices.

You will manage multiple customers, set priorities in a fast-paced cloud environment, and partner with stakeholders to drive incident, problem, and change management with a focus on reliability and value.

Formación

• Experience with SAP Enterprise Cloud Services or SAP S/4HANA.
• Solid understanding of SAP Basis, infrastructure, cloud operations, and system architecture.
• Background in customer engagement, service management, or technical account management.
• Familiarity with ITIL-based service delivery and incident/problem/change management.

Conocimientos

Customer engagement

Service management

Tech account mgmt

ITIL service delivery

Incident management

Problem management

Change management

Analytical skills

Communication

Stakeholder management

Multi-customer management

Prioritization

Herramientas

SAP Enterprise Cloud Services

SAP S/4HANA

SAP cloud landscapes

SAP Basis

Infrastructure

Cloud operations

System architecture

Descripción del empleo

• Strong experience with SAP Enterprise Cloud Services, SAP S/4HANA, or SAP cloud landscapes
• Solid understanding of SAP Basis, infrastructure, cloud operations, and system architecture
• Experience in customer engagement, service management, or technical account management
• Knowledge of ITIL-based service delivery and incident/problem/change management
• Strong analytical, communication, and stakeholder management skills
• Ability to manage multiple customers and priorities in a fast-paced cloud environment