Sales Representative

Voyager Global Mobility; Colombia; Hybrid; COP 44,640,000 - 50,220,000; Full time

Job summary

Voyager Global Mobility seeks a dynamic Sales Representative for Bogotá to drive leads, convert them to sales, and guide clients through leasing processes. You will explain product benefits, schedule onboarding, and ensure a seamless handoff to branches while maintaining excellent client service.

Strong English/Spanish communication and CRM proficiency are essential. Hybrid role with remote work largely; occasional visits to branches for onboarding or demonstrations may be required.

Qualifications

• Experience in telephone sales or customer service, preferably in mobility or car leasing.
• Strong communication skills in English and Spanish, written and spoken.
• Proficiency with CRM tools and MS Office/Google Workspace.

Responsibilities

• Receive and manage leads, making outbound calls to convert to sales.
• Explain leasing products and benefits to clients to meet their needs.
• Schedule branch visits and onboarding appointments with clients.
• Provide prompt client support and guide through the leasing process.
• Document interactions and sales progress in CRM; monitor performance metrics.
• Collaborate with sales and branch staff to ensure smooth onboarding.
• Stay informed on market trends and competitor offerings.

Skills

Phone sales

Customer service

Bilingual English/Spanish

Sales analytics

Education

High school diploma

Business/Marketing degree (plus)

Tools

CRM systems

Microsoft Office

Google Workspace

Job description

Position Title:

Sales Representative – Global Business Services, Colombia.

Reports To:

Senior Sales Analyst of Global Shared Services, Colombia

Location:

Bogotá, Colombia

Company Overview

Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model a scalable infrastructure of well-maintained vehicles, driver resources, data and metrics can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.

Job Description

We are seeking a dynamic and motivated Sales Representative to join our Bogotá team.

Essential Job Functions

• Sales Conversion: Receive and manage pre-filtered leads, making outbound calls to prospective clients to convert these leads into sales.
• Product Explanation: End to end knowledge to explain the benefits and features of our various car leasing products to clients, ensuring their understanding and how our offerings meet their needs.
• Appointment Scheduling: Coordinate with clients to schedule appointments for them to visit the nearest branch and complete the onboarding process.
• Client Support: Provide outstanding customer service by addressing client questions and concerns promptly. Guide clients through the leasing process and ensure a smooth transition to the branch.
• Sales Tracking: Accurately document all client interactions, sales progress, and outcomes in our CRM (Customer Relations Management) tools. Monitor and report on individual performance metrics and client feedback.
• Collaboration: Work closely with the sales team and branch staff to ensure client needs are met and to facilitate a seamless onboarding experience.
• Market Insights: Stay informed about industry trends and competitor offerings to better address client inquiries and enhance sales strategies.

Qualifications Needed

• Experience: Previous experience in a telephone sales or customer service role, ideally within the car leasing or mobility sector.
• Education: High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
• Language Proficiency: Exceptional Fluency (Speaking and Writing) in Spanish and English is required. Additional languages are advantageous (Urdu,Russian, Arab, Hindi, Portuguese, Chinese-Mandarin, Italian)
• Technical Skills: Proficiency in using CRM systems, Microsoft Office Suite, Google environment, and other sales-related tools. Closing techniques, persuasion, objection handling, sales analysis, market awareness, in-Depth understanding.
• Soft Skills: Clear articulation, active listening, empathy, client engagement, problem solving, time management, attention to detail, flexible approach, team collaboration, cultural sensitivity, adaptability, stress management.
• Availability: Willingness to work flexible hours to accommodate different time zones across the United States and Latin America.

Health & Safety Responsibilities

All employees have a general duty to take responsibility for personal health and safety, which means they must not behave or act in a way that could endanger themselves or others.

• Comply with the rules, regulations, and instructions established in the OH&S Management System.
• Actively participate in training and preventive activities.
• Use and properly maintain personal protective equipment.
• Immediately report any unsafe act, unsafe condition, accident, or incident.
• Maintain order and cleanliness in the workplace.
• Cooperate with the company in implementing and improving preventive measures.

Working Conditions

• Depending on Business requirements. Hybrid.
• All employees have a general duty to take responsibility for personal health and safety in order to be in compliance with the local country and corporate rules.
• This job description has been prepared as a guide to ensure better communication and understanding. However, not all responsibilities have been included and could not be included, they will be quantitative but not limiting. Your manager may ask you when necessary to perform other related tasks that are not specifically included in this description. In addition, this description will be revised as necessary to meet the current needs of the business.

Salary

• Competitive salary 4 to 4.5 millions of Colombian pesos
• Legal Benefits
• Great people, a supportive culture, and an environment where you can thrive.
• Career path opportunities.

Important: To ensure efficient communication and evaluation of your qualifications, we kindly request that all CVs and LinkedIn profiles be submitted in English. This will allow us to assess your skills and experience accurately within our recruitment process. Thank you for your understanding.

Note: The Company reserves the right to modify essential Job functions and qualifications

The position is 90% remote and 10% in site