Sales Operations Sr. Analyst

DiDi Chuxing; Bogotá; Presencial; COP 60.000.000 - 110.000.000; Jornada completa

Descripción de la vacante

DiDi Global Inc. in Bogotá is seeking a Sales Operations Analyst to transform complex business questions into actionable analyses and dashboards.

You will partner with Sales Leadership, Strategy, Product, Finance, Operations and regional teams to improve productivity, automate processes, and support forecasting and incentive tracking. You will design KPI dashboards and executive reviews, uncover opportunities from large datasets, and drive data quality and scalable solutions in a fast-paced

Formación

• 2+ years in Sales Operations or similar analytical roles.
• Bachelor's degree in engineering, economics, statistics, mathematics, data science, business or another quantitative field.
• Advanced SQL and experience with large datasets.
• Experience using Python for data analysis and automation.
• Advanced Excel or Google Sheets proficiency.
• Experience building dashboards with Tableau, Looker, Power BI or similar.
• Excellent analytical thinking and structured problem-solving.
• Strong ownership and ability to execute with minimal supervision.
• Outstanding stakeholder management and cross-functional collaboration.
• Professional proficiency in English and Spanish.

Responsabilidades

• Transform complex business questions into actionable analyses and recommendations.
• Design, build, and maintain dashboards, KPI tracking, executive reporting and reviews.
• Identify bottlenecks and lead automation of commercial processes using SQL and Python.
• Work with large datasets from multiple sources to uncover trends and opportunities.
• Collaborate with Sales, Strategy, Product, Finance, Operations and Regional teams.
• Support planning, productivity analyses, territory optimization, forecasting and incentives.
• Drive reporting accuracy, data quality and process efficiency.
• Take ownership of projects from problem definition to implementation.

Conocimientos

SQL

Python

Excel/Sheets

BI Tools

Stakeholder Mgmt

Analytical Thinking

Ownership

English/Spanish

Educación

Bachelor's degree in quantitative field

Herramientas

SQL

Python

Descripción del empleo

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

The Sales Operations team is the strategic engine behind DiDi Food’s commercial organization across Colombia, Costa Rica, Peru, and Mexico. We partner closely with Sales Leadership, Strategy, Product, Finance, and cross-functional teams to improve sales productivity, optimize processes, and enable smarter business decisions through data and technology.

Our mission is to empower our commercial teams with scalable tools, actionable insights, operational excellence, and automation that allow them to focus on what matters most: growing our business. We constantly challenge the status quo, leverage AI and technology to eliminate manual work, and build solutions that scale across multiple markets.

In this role, you'll be...

• Become a strategic partner for Sales Leadership by transforming complex business questions into actionable analyses and recommendations.
• Design, build, and maintain dashboards, KPI tracking, executive reporting, and business reviews that drive commercial performance.
• Identify operational bottlenecks and lead initiatives to simplify, automate, and optimize commercial processes using SQL, Python, AI, and other analytical tools.
• Work with large datasets from multiple sources to uncover trends, identify opportunities, and influence strategic decisions.
• Collaborate with stakeholders across Sales, Strategy, Product, Finance, Operations, and Regional teams to deliver scalable solutions.
• Support planning exercises, productivity analyses, territory optimization, incentive tracking, forecasting, and other strategic Sales Operations initiatives.
• Drive operational excellence by continuously improving reporting accuracy, data quality, and process efficiency.
• Take ownership of projects from problem definition to implementation, ensuring high-quality execution in a fast-paced environment.

We’re eager to be in touch because you have...

• 2+ years of professional experience in Sales Operations, Business Analytics, Strategy, Consulting, Business Intelligence, or similar analytical roles.
• A Bachelor’s degree in Engineering, Economics, Statistics, Mathematics, Data Science, Business, or another quantitative field.
• Advanced SQL skills and experience working with large datasets.
• Experience using Python for data analysis and automation.
• Advanced Excel or Google Sheets proficiency.
• Experience building dashboards using BI tools such as Tableau, Looker, Power BI, or similar.
• Excellent analytical thinking and structured problem-solving skills.
• A strong sense of ownership and an ability to execute quickly with minimal supervision.
• Outstanding stakeholder management skills, with the ability to communicate effectively across different organizational levels, including senior leadership.
• Strong organizational skills with the ability to prioritize multiple projects simultaneously.
• Curiosity, proactivity, and a continuous improvement mindset.
• Professional proficiency in both English and Spanish.

You’ll love working at DiDi because...

We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.