Retail Credit Underwriter & Investigator

Scotiabank; Bogotá; Hybrid; COP 40,000,000 - 80,000,000; Full time

Job summary

ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia, seeks a Credit Specialist to review conditionally approved retail credit applications. You will validate identities, conduct in-depth credit investigations, and provide sound recommendations within approved limits while maintaining strict confidentiality.

The role emphasizes customer-focused service, knowledge of retail lending products, and adherence to risk and compliance standards, including AML/ATF, with opportunities to

Qualifications

• Advanced English language skills required.
• High School diploma with at least 2 years of relevant working experience.
• Basic computer skills including Microsoft Office products.
• Sound judgment in conducting credit investigations and making retail credit recommendations.
• Basic knowledge of Bank retail lending products including credit cards and lines of credit.
• Previous telephone/telemarketing experience.

Responsibilities

• Underwrite Retail Credit by reviewing and authorizing conditionally approved applications for accuracy and consistency with credit policies.
• Conduct thorough credit investigations and provide sound recommendations/approvals within assigned limits.
• Conduct effective telephone communications to complete investigations while maintaining confidentiality.
• Perform enhanced due diligence and adhere to KYC procedures.
• Respond to customer and branch inquiries concerning credit issues and problems.

Skills

Advanced English

Sound judgment

Telephone/telemarketing experience

Education

High School diploma

Tools

MS Office

Job description

ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia, seeks a Credit Specialist to review conditionally approved retail credit applications. You will validate identities, conduct in-depth credit investigations, and provide sound recommendations within approved limits while maintaining strict confidentiality.

The role emphasizes customer-focused service, knowledge of retail lending products, and adherence to risk and compliance standards, including AML/ATF, with opportunities to