Remote Tier 2 Help Desk Engineer – Bilingual

DOXA Talent; Colombia; Presencial; COP 60.933.600 - 72.986.400; Jornada completa

Descripción de la vacante

DOXA Talent is seeking a Tier 2 Help Desk Support professional based in Colombia. The role involves troubleshooting business IT environments and addressing escalated technical issues. Candidates must have advanced English and experience with Microsoft 365, Active Directory, and networking. This full-time position offers a salary of 6,000,000 COP per month and a supportive work environment focused on professional growth and well-being. Join DOXA Talent for a fulfilling career in the tech industry.

Formación

• Hands-on experience troubleshooting and administering business IT environments.
• Microsoft 365 experience in admin centers to resolve complex issues.
• Experience with Windows Server and Active Directory administration.

Responsabilidades

• Handle escalated technical issues with minimal supervision.
• Support and troubleshoot server and infrastructure environments.
• Maintain clear documentation and communicate with clients.

Conocimientos

Troubleshooting

Microsoft 365

Active Directory

Networking

Customer communication

Educación

Bachelor’s degree in Computer Science

Herramientas

Windows Server

DNS

TCP/IP

Descripción del empleo

DOXA Talent is seeking a Tier 2 Help Desk Support professional based in Colombia. The role involves troubleshooting business IT environments and addressing escalated technical issues. Candidates must have advanced English and experience with Microsoft 365, Active Directory, and networking. This full-time position offers a salary of 6,000,000 COP per month and a supportive work environment focused on professional growth and well-being. Join DOXA Talent for a fulfilling career in the tech industry.