Remote Senior Business Process Analyst | PSA Transformation

Encora Inc.; Bogotá ciudad; Remote; COP 90,000,000 - 130,000,000; Full time

Job summary

Coforge is seeking a Senior Business Process Analyst to drive discovery, design, and transformation of PSA processes. You will map current and future-state workflows, work with cross-functional teams, and shape requirements for deployments and vendor selections.

The role emphasizes requirements management, validation, and collaboration with IT, Finance, Legal, and external partners to ensure smooth implementation and business readiness in a remote setting.

Qualifications

• Senior-level experience in business process analysis, design, and transformation.
• Experience documenting current-state and future-state processes, capabilities, rules, and workflows.
• Proven ability to facilitate discovery sessions and workshops with cross-functional stakeholders.
• Experience translating business needs into clear, structured requirements for projects and vendors.

Responsibilities

• Lead business discovery across Technical Advisory to analyze current-state processes, workflows, roles, pain points, data needs, controls, dependencies, and future-state requirements.
• Define PSA business capabilities and translate stakeholder needs into structured, prioritized, and traceable requirements covering project setup, resource management, financial processes, reporting, integrations, governance, and operational workflows.
• Support the PSA RFP and vendor evaluation process by defining capability requirements, facilitating workshops and demonstrations, and assessing functional gaps, constraints, and trade-offs.
• Partner with business stakeholders, GET/IT, and the PSA provider throughout solution definition and implementation, supporting future-state process design, requirements traceability, testing, UAT, and business readiness.

Skills

Business Process Design

Process Analysis

Requirements Discovery

PSA Platforms

Process Transformation

Requirements Management

RFP

Stakeholder Management

Job description

Coforge is seeking a Senior Business Process Analyst to drive discovery, design, and transformation of PSA processes. You will map current and future-state workflows, work with cross-functional teams, and shape requirements for deployments and vendor selections.

The role emphasizes requirements management, validation, and collaboration with IT, Finance, Legal, and external partners to ensure smooth implementation and business readiness in a remote setting.