Remote Salesforce Developer & Admin — LWC, Apex

truelogic; Bogotá ciudad; Presencial; COP 390.701.000 - 586.052.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote

USD pay

Paid time off

Autonomy

Top American clients

Descripción de la vacante

Truelogic is seeking a hands-on Salesforce Developer and Administrator to join an agile technical team driving a broad suite of business‑critical platforms. You will balance daily operational enhancements with major strategic initiatives, including a telephony platform migration and expanding Experience Cloud capabilities.

The ideal candidate demonstrates proactive problem solving, prefers declarative configuration where possible, and translates fast‑paced business requirements into scalable

Formación

• Strong hands‑on experience in both Salesforce development and administration.
• Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud.
• Demonstrated hands‑on coding experience with Lightning Web Components (LWC) and Apex.
• Extensive background in building, managing, and troubleshooting system automations using both standard and custom objects.
• Solid experience successfully integrating Salesforce with third‑party platforms and external APIs.
• Strong technical judgment with the ability to decide between custom development and out‑of‑the‑box configuration.
• High level of comfort documenting technical decisions and managing workflows within Jira.
• Ability to execute complex projects independently with limited supervision.
• Experience with Genesys integrations is highly preferred.
• Previous experience operating Talkdesk or similar CTI platforms is a strong plus.
• Direct experience migrating, assessing, or rebuilding telephony‑related automations is highly desirable.
• Familiarity with Marketing Cloud is a distinct advantage.
• Knowledge of or experience integrating tools like Zapier, HiTouch, SMS, or live chat platforms is a plus.
• Previous experience operating within a small technical team supporting multiple operational and customer‑facing systems is preferred.

Responsabilidades

• Develop, configure, and maintain robust functionality across Sales Cloud, Service Cloud, and Experience Cloud.
• Partner with technical leadership and the existing team to evaluate business requirements and architect the most efficient solutions utilizing either configuration or custom development.
• Build, maintain, and optimize complex automations, workflows, and custom capabilities.
• Program and support Lightning Web Components (LWC) and Apex code.
• Execute and support seamless data integrations between Salesforce and various external platforms or APIs.
• Drive the technical execution of a major telephony migration from Talkdesk to Genesys, critically evaluating and rebuilding all associated system integrations and automations.
• Lead upcoming Experience Cloud initiatives and ongoing system enhancements.
• Troubleshoot and resolve technical issues swiftly across the entire supported environment.
• Translate dynamic business requirements into well‑documented, actionable technical tasks.
• Create, update, and manage all configuration and development tickets using Jira.
• Operate independently within a distributed team, effectively adapting to shifting business priorities.

Conocimientos

Salesforce development

Sales Cloud

Service Cloud

Experience Cloud

LWC

Apex

APIs

Jira

Genesys

Talkdesk

Marketing Cloud

Zapier

HiTouch

SMS

Herramientas

Lightning Web Components (LWC)

Apex

Descripción del empleo

Truelogic is seeking a hands-on Salesforce Developer and Administrator to join an agile technical team driving a broad suite of business‑critical platforms. You will balance daily operational enhancements with major strategic initiatives, including a telephony platform migration and expanding Experience Cloud capabilities.

The ideal candidate demonstrates proactive problem solving, prefers declarative configuration where possible, and translates fast‑paced business requirements into scalable