Remote Patient Insurance Verification & Auth Specialist

BruntWork; Colombia; Remote; COP 129,798,000 - 194,698,000; Full time

Benefits offered by this job

Permanent work from home

Health insurance on eligible locations

Job summary

BruntWork is seeking a detail-oriented Patient Insurance Verification & Authorization Specialist to manage verification, eligibility, authorizations, and reverification across multiple healthcare locations. You will ensure patients are cleared before appointments, maintain records, and collaborate with front desk, scheduling, and billing to prevent delays and denials.

This fast-paced, remote role requires strong insurance knowledge, organization, and proactive follow-up while maintaining patient

Qualifications

• 2+ years in medical insurance verification or related fields.
• Experience with EHR/EMR and referral management.
• Strong attention to detail and time management.
• Excellent written and verbal communication.
• Ability to work in high-volume environments and meet deadlines.

Responsibilities

• Verify patient insurance eligibility, coverage, benefits, copays, deductibles, and in/out-of-network status.
• Confirm patient demographics and guarantor information and resolve discrepancies.
• Review referrals and scheduling worklists to identify appointments requiring prior authorization.
• Confirm, track, and document required authorizations and promptly elevate missing or pending approvals.
• Reverify insurance coverage regularly and before appointments to identify changes or outdated information.
• Manage assigned patients from initial verification through appointment clearance.
• Maintain accurate eligibility, authorization, referral, and patient information in relevant systems.
• Coordinate with front desk and scheduling teams to resolve missing information and insurance issues.
• Support billing teams by identifying verification or authorization issues that could contribute to claim denials.
• Provide overflow phone support and respond professionally to patient and internal inquiries regarding insurance and financial expectations.
• Maintain patient confidentiality and follow established healthcare workflows and compliance requirements.
• Identify recurring issues and communicate trends that may contribute to front-end errors or claim denials.

Skills

Attention to detail

Time management

Communication skills

Problem-solving

Organization

Multitasking

Tools

EHR/EMR systems

Verification portals

Job description

BruntWork is seeking a detail-oriented Patient Insurance Verification & Authorization Specialist to manage verification, eligibility, authorizations, and reverification across multiple healthcare locations. You will ensure patients are cleared before appointments, maintain records, and collaborate with front desk, scheduling, and billing to prevent delays and denials.

This fast-paced, remote role requires strong insurance knowledge, organization, and proactive follow-up while maintaining patient