Remote Partnerships Activation & Onboarding Specialist

Holafly; Medellín; On-site; COP 53,568,000 - 93,744,000; Full time

Benefits offered by this job

Remote work

International environment

Competitive salary package

Quarterly 30% variable compensation

Career growth opportunities

Flexible working culture

Learning and professional development

Job summary

Holafly is seeking a proactive Partnerships Operations & Activation Specialist to streamline partner onboarding, activation, and ongoing collaboration across global markets. This remote LATAM role focuses on onboarding, tracking, and activating partners to generate revenue and growth.

You will coordinate with Product, Tech, and Operations, maintain partner data in HubSpot, and drive outbound follow-ups to maximize activation and engagement. Fluency in Spanish and English is required.

Qualifications

• 2-3 years of experience in Operations, Partner Support, Customer Success, Partnerships, Sales Support, or similar roles.
• Professional fluency in Spanish and English (mandatory).
• Strong written and verbal communication skills.

Responsibilities

• Manage inbound partner requests and onboarding processes.
• Support inbound partner acquisition and activation initiatives.
• Conduct outbound follow-ups with newly onboarded or inactive partners to drive activation and engagement.
• Support partners during setup, including links, tracking, discount codes, and basic troubleshooting.
• Ensure fast, clear, and high-quality communication with partners.
• Proactively follow up with newly onboarded partners to drive activation and first revenue generation.
• Support the Partnerships team with operational and administrative tasks related to partner management.
• Create and manage support tickets, coordinating with Product, Tech, and Operations teams through Jira.
• Monitor partner onboarding and activation funnels, identifying friction points and improvement opportunities.
• Maintain accurate records and partner information within HubSpot and internal tools.
• Support basic reporting and tracking of partner performance and activation metrics.
• Identify upsell, cross-sell, or growth opportunities when relevant.
• Help ensure a positive and smooth partner experience throughout the onboarding journey.

Skills

Bilingual (ES/EN)

Communication skills

Organized & detail-oriented

Proactive mindset

Commercial mindset

HubSpot

Jira

Tools

HubSpot

Jira

Job description

Holafly is seeking a proactive Partnerships Operations & Activation Specialist to streamline partner onboarding, activation, and ongoing collaboration across global markets. This remote LATAM role focuses on onboarding, tracking, and activating partners to generate revenue and growth.

You will coordinate with Product, Tech, and Operations, maintain partner data in HubSpot, and drive outbound follow-ups to maximize activation and engagement. Fluency in Spanish and English is required.